Emotional Baggage: How RFID Technology is Making Airlines, Airports and Travellers Happier
Laptop Battery Whether or not a passenger stays loyal to an airline, or even an airport, will depend in part on their experience of baggage handling. Industry figures suggest that airlines mishandle on average 0.7% of all baggage carried, and with more than 1.6 billion passengers travelling each year that small percentage equates to well over 10 million pieces of baggage.
"This is an example of how innovative technology can enable a significant business transformation providing real value to a client. IBM recognized the potential value of RFID early on and moved aggressively to support its clients in software, by investing in research and development, and with services, in building unique professional capabilities and skills, " said Augusto De Castro, Vice President Industrial Sector, IBM Italy. "An effective working relationship with honda was crucial to identify the process needs and envision true business benefits, having access to IBM competence centres to design the solution."
Thinkpad A recent report, published by SITA INC (Information Networking Computing), the global IT provider to the air transport industry, estimated that baggage claims are costing the industry as much as US$ 1.6 billion a year. Whilst airlines and airports may be startled by this figure, it does not account for the potential reputation damage and discomfort caused to passengers.
honda Italia Industriale, the Italian subsidiary of the honda Motor Co. and leader in the 2 wheels worldwide market with more than 12.7 million PTW (powered two wheels) models sold in 2006(*), announced today that it has signed a contract with IBM ( IBM) to implement RFID (Radio Frequency Identification) technology and infrastructure to transform and innovate the production processes at its plant located in Atessa, Italy. The agreement will allow honda Italy to achieve higher levels of efficiency and accuracy in managing its large motorcycle and scooter production in Italy.
Microsoft IATA recently announced that passenger travel increased 9.4% in the first quarter of 2005 a good sign for the industry, but, as recent data from the US has shown, as the number of passengers increase, so does the number of mishandled bags, presenting an even greater burden to airlines, airports and passengers.
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Laptop Computers In the search for profitability, no airline can afford to lose bags, however, with the arrival of new low-cost technologies such as Radio Frequency Identification (RFID) tags and a more widespread adoption of existing techniques such as bar-coded tracking, we can be confident that the proportion of bags lost will indeed be reduced.
The Brussels Airlines Shuttle Service drives passengers to and from Brussels Airport to the centre of Antwerp (Keyserlei and Crowne Plaza), 00. Baggage Tracing We apologise for the mishandling of your baggage. Please be assured that we will do everything possible to assist you in dealing with this considerable inconvenience. Your baggage details have been entered into our worldwide computerized baggage tracing system.
Laptop Computer SITA INCs report draws on industry analysis to highlight the fact that only a handful of airports around the world use RFID tags tiny attachable chips capable of sending digital information over secure wireless networks.
bmibaby, the award winning airline with tiny fares, in facility for all passengers travelling on its flights from Nottingham East Midlands Airport. The new service enables passengers travelling with hand baggage only to check in online at bmibaby.com within 24 hours of the flights departure allowing them to avoid queues and spend less time at the airport. in is the latest in a wide range of benefits that bmibaby offers to its customers including free travel for infants (under 2 years of age), allocated seating and a free checked baggage allowance (up to 20kgs per person).
Desktop Computer RFID baggage tags cost about 20 US cents each, a price that would have to come down to between 5-10 US cents for the system to be cost-effective for widespread deployment among medium to smaller airlines and airports. These prices may be realised if standards were the same as those used in other industries so that production could be ramped up on a large scale. SITA is working on behalf of the industry in these areas, promoting common standards for the benefit of the community as a whole.
Notebooks Advocates predict that RFID will reduce mishandled baggage by as much as 40%, bringing down service recovery costs and delivering greater efficiencies for off-loading baggage for no-show passengers. Simply put, this means enhanced security, better baggage handling, fewer mishandled bags and fewer delays. With the advent of improved technologies, real-time status of checked baggage is possible, and the facility for passengers to access that information directly will ultimately become available.
Lenovo Achieving cost efficiency in moving passengers and their bags through airports while avoiding mishandled baggage and its associated costs will be a welcome source of competitive differentiation for airports a real benefit for airlines and welcome relief for passengers who no longer need to worry about being yet another statistic in the lost baggage column.
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