FrontRange Solutions Launches GoldMine Integration Services for Microsoft Outlook
New, Complete Messaging Management Addresses Top Market Request
COLORADO SPRINGS, Colo.--(BUSINESS WIRE)--June 10, 2004--FrontRange Solutions USA Inc., a global leader in the Small-to-Mid-Enterprise (SME) and distributed enterprise markets, today announced the immediate availability of GoldMine(R) Integration Services for Microsoft(R) Outlook(R). With the new Outlook integration for address book and message management, users have a complete view of email correspondence for contacts shared by both systems by way of integrated message management.
FrontRange is responding to a growing demand for increased connectivity between applications. The Outlook integration complements the existing integrated GoldMine calendars and GoldMine Integration Services for Microsoft(R) Exchange Server(R) which provides calendars and scheduling capabilities to expand the reach of GoldMine users, increasing their productivity and efficiency.
Kevin J. Smith, FrontRange Solutions vice president of products, says the enhanced collaboration across teams with seamless integration between Outlook and GoldMine introduces increased revenue opportunities at a very low cost of ownership: "We are excited to give users more flexibility with access to the tools they use. By combining GoldMine in an integration with the mail and calendars across the company, we are increasing the ability of the user to manage contacts with greater efficiency and eliminate redundancy so they can close sales and increase revenue, faster."
GoldMine users can choose their integration options from a complete set of solutions to enhance communication across the enterprise by:
-- Using GoldMine and/or Outlook to link all e-mail messages to contacts in the GoldMine database;
-- Using GoldMine Integration Services for Microsoft Exchange Server for calendaring and contact management across the enterprise and with external parties;
-- Using built-in Free Busy Checking for quick and easy meeting scheduling;
-- Using the GoldMine database as an Address Book in Outlook to select recipients, so users can use their preferred mail interface while remaining connected to a central database.
The GoldMine Integration Services for Microsoft Outlook requires Outlook with access to the GoldMine data and installation directory and supports GoldMine 6.0, and higher. FrontRange is concurrently introducing GoldMine(R) Integration for Microsoft(R) Exchange Server for increased scheduling capabilities. For more information from a FrontRange Solutions partner, please call 800.776.7889.
About FrontRange Solutions
FrontRange Solutions USA Inc. is a leading international provider of Service Management and CRM solutions that have been used by more than 130,000 companies and over 1.5 million users worldwide to automate and manage IT projects and customer-facing initiatives.
A leader in consolidated sales and service solution suites, FrontRange established its reputation with the award-winning GoldMine(R) family of solutions for business relationship management, team-based contact management and sales forces automation; and with HEAT(R) solutions for complete service management including Help Desk, Knowledge Management, Asset Management and Service Level Management.
FrontRange's expanded family of solutions include: IT Service Management (including HEAT(R)), Infrastructure Management, Contact Center Management, Customer Service, and Sales, Marketing & Relationship Management (including GoldMine(R)). FrontRange products are designed specifically for small- to mid-sized enterprises and distributed enterprises. Customers represent over 50% of the Fortune 500 and over 75% of the FTSE 100. More than 80 diverse industries use FrontRange products, including Coca-Cola, Shell Oil, Prudential Securities, Electricite de France, Mack Trucks, and Turner News Network. For more information, call (800) 776-7889 or visit www.frontrange.com.
Contacts
FrontRange Solutions Inc.
Victoria Rios, 719-532-7348
victoria.rios@frontrange.com
or
Tech Image Ltd
Bob Dirkes, 847-279-0022
bob.dirkes@techimage.com
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