Quinn-Financial Services Deploys IP Technology from Nortel Networks
Fully Converged IP Voice, Data Network Designed to Cut Costs, Add Functionality
DUBLIN, Ireland--(BUSINESS WIRE)--June 28, 2004--Quinn-Financial Services has deployed advanced Internet Protocol (IP) communications solutions from Nortel Networks (NYSE:NT)(TSX:NT) designed to help position the Irish insurance company to invest in tomorrow by reducing operating and cabling costs today.
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By fully converging separate voice and data networks into one network using Nortel Networks solutions, Quinn-Financial Services can serve its business needs more cost-effectively and flexibly. The insurance company can also operate its private broadband network seamlessly across three separate office locations -- Cavan, Enniskillen and Blanchardstown (Dublin). With only one network to maintain, Quinn-Financial Services also realizes on-going savings in the reduction of cabling required for the less complex infrastructure.
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The record of all unique IP addresses that made requests to the Web site during the report period. The Internet is a network of computers that can share files with one another via a common protocol. Each computer on the network has a unique IP (Internet Protocol) address, which identifies that computer and differentiates it from other computers on the network. Each request made to the server comes from a unique IP address or site.
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"The communication technology from Nortel Networks has enabled us to optimise and evolve our existing systems while deploying modern, effective and scalable technology that integrates across one simple converged IP network," said Shane Woods, systems and information manager, Quinn-Financial Services. "We selected Nortel Networks because they offered the best solution not only for our contact centre requirements, but also for additional functionality -- like mobility -- that can be added at low cost and for increased productivity to support our continued growing business."
Tom Craig – president, IP networking, of BT Global Services – "(This announcement) marks the next step in our strategy to grow our capability and market coverage in key convergence technologies such as LAN, IP telephony, wireless networking and security, and extends BT's leadership position in the LAN services market.
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- Your computers are in an internal network behind a NAT based router. Only the router has a public IP address. You can access your internal network computers via the Internet. To do this you need to configure 'Forwarding' firewall. Configure the router to forward connections from a port on the router to a specific IP address and port (Radmin server's default port is 4899) of the target computer in your internal network. You need to assign a port on the router for every computer you need to access. The router will then forward the connection to your computer in the internal network.
- Your PCs have real IP addresses but the firewall has its port 4899 closed. In this case you have to open 4899 or use another open port.
- Radmin Server does not start on the server. Examine the log file on the server for the reason.
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"Nortel Networks has worked very closely with Quinn-Financial Services to create a technology platform that provides enhanced functionality and features at their existing contact centres in Cavan and Enniskillen," said Barry Dillon, Ireland business manager, Enterprise Networks, Nortel Networks. "This deployment further illustrates the growing confidence of Irish businesses in Nortel Networks enterprise technology that make it possible for them to reap the benefits of integrating voice and data traffic over a single network."
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Nortel Networks Succession Communication Server 1000 has been deployed in Quinn-Financial Services' newly opened contact centre in Blanchardstown. In addition, Quinn-Financial Services managerial staff at all locations will be using Nortel Networks i2050 software phones, which operate from their computers and provide seamless access to business telephone, e-mail and fax messaging services from any location. At the Cavan and Enniskillen sites, the Nortel Networks Contact Centre solution Symposium has been deployed across a converged voice and data network
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Converged IP enabled infrastructure deployment continues to gain momentum. A survey published in January 2004 by London-based market information firm TNS showed that more than 40 percent of European CIOs responding had voice and data running over a single IP network or planned to do so within 12 months.
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Nortel Networks converged solution for Quinn-Financial Services is capable of supporting Quality of Service (QoS) from the edge to the core of the network. Security, resilience and intelligent LAN connectivity, so vital and necessary in a 'mission critical' call centre environment, are provided by Nortel Networks Passport 8600 LAN Switch.
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Nortel Networks Gold Channel Partners, eircom Business Systems and LAN Communications participated in the Quinn-Financial Services network deployment.
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Quinn-Financial Services provides a full suite of general insurance products including Motor and Home Insurance as well as Commercial Liability, Property Damage, Commercial Vehicle and Fleet covers. The company's Internet facility allows customers to get a quotation within approximately 3 minutes and to go on cover immediately. The company is a member of the Quinn Group.
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Nortel Networks is an industry leader and innovator focused on transforming how the world communicates and exchanges information. The Company is supplying its service provider and enterprise customers with communications technology and infrastructure to enable value-added IP data, voice and multimedia services spanning Wireless Networks, Wireline Networks, Enterprise Networks, and Optical Networks. As a global Company, Nortel Networks does business in more than 150 countries. More information about Nortel Networks can be found on the Web at www.nortelnetworks.com.
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Certain information included in this press release is forward-looking and is subject to important risks and uncertainties. The results or events predicted in these statements may differ materially from actual results or events.
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Factors which could cause results or events to differ from current expectations include, among other things: the outcome of Nortel Networks independent review and planned restatement of its previously announced or filed financial results; the impact of the management changes announced on April 28, 2004; the impact of the inability to meet Nortel Networks filing obligations on support facilities and public debt obligations; the sufficiency of Nortel Networks restructuring activities, including the potential for higher actual costs to be incurred in connection with restructuring actions compared to the estimated costs of such actions; continued reductions in spending by Nortel Networks customers; fluctuations in Nortel Networks operating results and general industry, economic and market conditions and growth rates; the communication by Nortel Networks auditors of the existence of material weaknesses in internal control; Nortel Networks ability to recruit and retain qualified employees; fluctuations in Nortel Networks cash flow, level of outstanding debt and current debt ratings; the use of cash collateral to support Nortel Networks normal course business activities; the dependence on Nortel Networks subsidiaries for funding; the impact of Nortel Networks defined benefit plans and deferred tax assets on results of operations and Nortel Networks cash flows; Nortel Networks dependence on new product development and its ability to predict market demand for particular products; Nortel Networks ability to integrate the operations and technologies of acquired businesses in an effective manner; the impact of rapid technological and market change; the impact of price and product competition; barriers to international growth and global economic conditions, particularly in emerging markets and including interest rate and currency exchange rate fluctuations; the impact of rationalization in the telecommunications industry; changes in regulation of the Internet; the impact of the credit risks of Nortel Networks customers and the impact of customer financing and commitments; stock market volatility generally and as a result of acceleration of the settlement date or early settlement of Nortel Networks purchase contracts; the impact of Nortel Networks supply and outsourcing contracts that contain delivery and installation provisions, which, if not met, could result in the payment of substantial penalties or liquidated damages; the future success of Nortel Networks strategic alliances; and the adverse resolution of litigation, investigations, intellectual property disputes and similar matters.
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For additional information with respect to certain of these and other factors, see the most recent Form 10 Q/A and Form 10-K/A filed by Nortel Networks with the United States Securities and Exchange Commission. Unless otherwise required by applicable securities laws, Nortel Networks disclaims any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
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Nortel Networks, the Nortel Networks logo, the Globemark, Business Without Boundaries, Succession, Symposium and Passport are trademarks of Nortel Networks.
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Use of the terms "partner" and "partnership" does not imply a legal partnership relationship between Nortel Networks and any other party.
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