IBM Computer, Laptops and Servers

Nuance contribution to Android, the open mobile platform announced today by the Open Handset Alliance, helps developers begin to build mobile applications with basic voice command functionality in US English. Beyond the open source technology, to truly unlock the potential of the mobile Web and take full advantage of the fundamental speech capabilities, Nuance will offer a complete portfolio of language models, services, applications and advanced technology programs, including: laptop battery

• Next-Generation Mobile Speech Technologies and Tools:

  Developers have the opportunity to build on the basic speech foundation within Android by upgrading to state-of-the-art speech engines and components, language packs, and tools based on Nuance industry-leading speech technology. thinkpad

• Mobile Speech Search and Mobile Messaging Applications:

  Working closely with Alliance members and Nuance customers, Nuance will further advance the mobile industry with the distribution of Nuance-developed applications, including Nuance Mobile Search for services such as local search, music search and Web search, and Nuance Mobile Messaging for messaging services such as SMS and email dictation, email read-out and voicemail-to-text. microsoft

• Nuance Mobile Professional Services:

  With more mobile application development expertise than any other vendor in the industry, Nuance offers developers the professional services needed to develop, optimize and deploy robust mobile speech applications built on top of the Android platform. laptop computers

SAFE HARBOR FOR FORWARD-LOOKING STATEMENTS

Statements in this document regarding management future expectations, beliefs, goals, plans or prospects constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any statements that are not statements of historical fact (including statements containing the words elieves, lans, nticipates, xpects, estimates and similar expressions) should also be considered to be forward looking statements. There are a number of important factors that could cause actual results or events to differ materially from those indicated by such forward looking statements. Nuance disclaims any intention or obligation to update any forward looking statements as a result of developments occurring after the date of this document. laptop computer

Nuance Closes Acquisition of Vocada BURLINGTON, Mass., November 5, 2007

Nuance Communications, Inc. (NASDAQ: NUAN), the world leading supplier of speech solutions, today announced it has closed the acquisition of Vocada, Inc, a leading provider of critical test result management solutions. desktop computer

The Vocada critical test result management solution is the only enterprise solution for communicating critical test results from hospital diagnostic departments to ordering clinicians. Using a patented, hosted system, Veriphy automates and verifies communication of critical test results in a real-time, assured and trackable solution, simultaneously enhancing patient safety and boosting clinical staff productivity. notebooks

About Nuance Communications, Inc. The United States FBI Selects Dragon NaturallySpeaking Speech Recognition Software from Nuance Nuance Speech Recognition to Provide FBI Agents and Professional Support Staff with the Ability to More Quickly Create Field Reports and Capture More Robust Information Simply by Speaking BURLINGTON, Mass., November 13, 2007

Nuance Communications (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced that the Federal Bureau of Investigation (FBI) has selected Dragon NaturallySpeaking through Nuance Site License Program (SLP) in order to offer speech recognition capabilities throughout the FBI. In an effort to boost efficiency and keep pace with an ever-increasing workload, the FBI will make Dragon NaturallySpeaking Legal available to agents and professional support staff across the entire organization, enabling them to quickly and accurately create comprehensive reports, interviews and other documents by voice, increasing productivity by three times over manual typing. lenovo

In recent years, the FBI has been tasked with a growing number of cases and has endeavored to find an affordable solution that could not only help to more efficiently manage workloads, but one that could also improve the process by which documents are created and edited. Nuance provided the FBI with a solution to both problems with Dragon NaturallySpeaking Legal, delivering an application that has the features and accuracy to achieve measurable levels of productivity gains, and a licensing program that enables affordable enterprise deployments. hard drive

Dragon NaturallySpeaking can deliver productivity increases of up to 300 percent for the FBI by automating the manual document creation and editing process that has traditionally bound the organization. With Dragon NaturallySpeaking, FBI agents and professional support staff can dictate and edit interview notes, reports, emails and other documents all by voice, at up to 160 WPM more than three times faster than typing and at accuracy levels up to 99 percent. In addition, users can create voice shortcuts to insert blocks of texts or bitmaps such as name, title, and signature ith a single voice command, or macros to streamline repetitive workflows, saving even more time and increasing productivity. Using Dragon NaturallySpeaking will allow FBI agents and professional support staff to quickly create more detailed, comprehensive notes by voice instead of slowly typing abbreviated entries in an effort to save time. travelstar

The FBI joins other leading government organizations such as the U.S. Attorneys Office and the U.S. Social Security Administration who have also benefited from Nuance products and volume license programs. gateway

he selection of Dragon NaturallySpeaking by the FBI for their entire organization is proof positive that speech recognition is an invaluable productivity tool for anyone creating documents and email, said Steve Chambers, president, Mobile and Consumer Services Division of Nuance. t also demonstrates the benefits of the Nuance Site Licensing Program, which greatly simplifies the purchasing process and removes the headaches associated with compliance and monitoring. /p laptop parts

About Dragon NaturallySpeaking

Dragon NaturallySpeaking from Nuance is used by millions of people to create documents and emails up to three times faster than typing, and to use their PC simply by speaking. Dragon NaturallySpeaking 9 delivers what matters most in speech recognition the highest levels of accuracy, seamless integration with practically all PC applications, and unrivalled ease of use. Dragon NaturallySpeaking 9 converts speech into text at up to 160 words-per-minute with accuracy levels of up to 99 percent. The product is available in English, Asian English, Australian English, Indian English, UK English, Dutch, French, German, Italian, Japanese and Spanish. software

Nuance Site License Program

The Nuance Site License Program (SLP) is ideal for mid-to-large corporate, government and academic organizations who would benefit from the affordable deployment and low-cost administration of Nuance desktop solutions. To learn more about Nuance SLP, please visit www.Nuance.com/SLP. hard drives

Nuance Communications, Inc. Nuance Announces Fourth Fiscal Quarter 2007 Results Strong Demand for Speech Solutions, Continued Operational Performance and Synergies from Acquisitions Fuel Results above Expectations BURLINGTON, Mass., November 15, 2007

Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for the fourth fiscal quarter ended September 30, 2007. Nuance reported revenues of $179.9 million in the quarter ended September 30, 2007, a 40 percent increase over revenues of $128.1 million in the quarter ended September 30, 2006. On a GAAP basis, Nuance recognized a net loss of $3.4 million, or $(0.02) per share, in the quarter ended September 30, 2007, compared with a net loss of $7.2 million, or $(0.04) per share, in the quarter ended September 30, 2006. electronics

In addition to using GAAP results in evaluating the business, management also believes it is useful to evaluate results using non-GAAP measures. Using a non-GAAP measure, the Company reported non-GAAP revenue of approximately $187.2 million, up 41 percent from the same period last year. Using a non-GAAP measure, Nuance reported non-GAAP net income of $37.0 million, or $0.18 per diluted share, for the period ending September 30, 2007, compared to non-GAAP net income of $26.3 million, or $0.14 per diluted share, in the quarter ended September 30, 2006. canon

These GAAP figures exclude revenues lost to purchase accounting in conjunction with the Company acquisition of BeVocal, Inc., VoiceSignal Technologies, Inc. and Tegic Communications. The non-GAAP net income amount excludes non-cash taxes and interest, amortization of intangible assets, non-cash amortization of stock-based compensation, and acquisition-related transition and integration costs and charges. See AAP to non-GAAP Reconciliation below for further information on the Company non-GAAP measures. desktop pc

uance ended 2007 on a particularly high note, delivering robust performance in several major product areas and producing strong organic revenue growth, said Paul Ricci, chairman and CEO of Nuance. ur results in the fourth quarter reflect favorable trends and momentum the Company experienced throughout 2007. In particular, we have witnessed strong demand from customers and partners across our diverse speech markets, improved operational performance through expense discipline and operating leverage, and enjoyed strategic and operational synergies from recent acquisitions. Combined, these factors delivered results for the quarter and the year above expectations and positioned Nuance for continued achievement in 2008. desktop computers

• Enterprise Speech

  Network enterprise speech revenues were a record, up sequentially and year-over-year owing to growing demand for speech solutions across multiple customer segments including telecommunications, financial services and consumer products and services. In the quarter, Nuance announced new offerings for customer care analytics, which are important contributors to speech-based automation and customer satisfaction. Significant agreements were signed with both new and existing customers including AT T, Bank of America, State of New Jersey, Telenor and Wellpoint. Organic revenue growth for Nuance enterprise speech solutions was up again this quarter at 25 percent over the same period last year. think pad

• Embedded Speech

Nuance embedded speech revenues exceeded $25 million, including revenues from the VoiceSignal and Tegic acquisitions. Important new or expanded relationships in the quarter with manufacturers include Bosch-Blaupunkt, Denso, Magellan, Mitec, Samsung and TomTom. On August 24, 2007, Nuance closed the acquisitions of Tegic and VoiceSignal, expanding the Company embedded technologies and solutions for mobile devices. repair

• Mobile Search and Communications

Nuance expanded its voice search and mobile communications offerings through agreements with a large Asian telecommunications company and one of the world largest mobile navigation providers. The Company entered into the early stages of a partnership with another Internet search firm for the application of mobile search in consumer markets. Within its directory assistance business, the Company benefited from record automation rates with Jingle Networks (1-800-FREE411), new markets for AT T 1-800-YellowPages service and contributions from Say Hello and Telstra. The Company also made significant progress with Nuance Voice Control, signing its first Healthcare edition customer, launching speech-based GPS search capabilities and delivering pre-loaded software on Sprint Palm Centro devices. data recovery

• Healthcare Dictation and Transcription

Dictaphone healthcare revenues in the quarter were at record levels, surpassing $61 million, as the demand for Nuance dictation and transcription solutions within healthcare facilities continued to grow. The Company sustained strong interest and revenue growth for its iChart hosted transcription services, signing several multi-million dollar, extended-term contracts in the quarter with new and existing customers that include Columbus Regional, Mercy Hospital and San Louis Medical Center. cisco

• PDF and Imaging Solutions

The launch of OmniPage 16 contributed to strong year-end performance for Nuance imaging solutions. Important customer and OEM agreements for both new and expanded deployments included Dell, the U.S. Department of Veteran Affairs, EMC, Federal Bureau of Investigation and HP. keyboard

• Operational Achievement

Nuance sustained a focus on disciplined acquisition integration, cost synergies and expense controls, which resulted in improvements and leverage in its non-GAAP operating margins. In addition, cash flow from operations was approximately $18.5 million in the fourth quarter 2007. Cash flow from operations for the fiscal year 2007 was $110.2 million, up 73 percent over the fiscal year 2006. monitor

he new NAVIGON 8110 navigation devices combine an exclusive design with the very latest technology at an attractive price. It allows drivers to enter their destination verbally without touching any buttons. Speech recognition improves drivers concentration in traffic and thereby offers additional safety, explained Peter Scheufen, Chairman of the Board of NAVIGON AG. desktop

A recent study commissioned by Nuance confirmed demand for these new features in satellite navigation systems. As part of this study, more than three hundred vehicle drivers in Germany described their behavior when using the main in-car features and assessed a range of voice-based functions. German respondents cited voice-activated prompts as one of the most important functions: 88 percent believed that voice-based navigation increased safety and the same number again pointed out the improved user friendliness of the navigation system. infosys

Arnd Weil, general manager, Automotive PND Business Unit at Nuance, added: early all major manufacturers of mobile navigation devices and the top 10 car manufacturers choose speech technology from Nuance. Speech technology can add significant value to end-users and allow drivers to combine on-road safety and personal convenience. /p refurbished laptops

Weil continued, e have seen new speech features being added to PNDs at an aggressive pace. In addition to voice destination entry, we expect other speech-enabled functions on the devices, such as controlling the phone or selecting music by voice, to become the next level of differentiating features. /p wipro

Nuance will demonstrate its latest deployments of speech enabled portable navigation devices at CeBIT 2008, the world s largest trade fair showcasing digital IT and telecommunications solutions, that will take place March 4-9, 2008 in Hanover (hall 15, stand D29). For further information on Nuance participation at CeBIT 2008 Hanover please visit: http://www.nuance.com/Cebit2008/ lap top

About NAVIGON

NAVIGON AG is one of the world leading innovators of high-quality navigation devices standing for outstanding technology in attractive lines. Besides, the company offers GPS software solutions for well-known electronic brands as well as automotive components for driver assistance systems. Founded in 1991, NAVIGON employs a total staff of more than 400, and is represented by its own offices in Asia, Europe and North America. NAVIGON. And the world is yours. Navigon will be at CeBIT in hall 15, booth E13. refurbished

Nuance Communications, Inc. Evolution of automation Experience-based Differentiation Nuance Care Solutions

RSS Feed Subscribe to RSS Feed Care 2.0 Overview Emily Green, CEO Yankee Group Research Computer to visit her blog. Quote memory

Welcome to the World of Care 2.0 and the Entitled Consumer

Technology has transformed the world of customer care, putting the consumer firmly in control. Care 2.0 The advent of the worldwide web gave everyone 24x7 access to information increasing expectations of and demand for anywhere, anytime support. Then internet search came along enabling increased independence. All of a sudden it was easy as a consumer to compare and find new sources for products and services, resulting in increased churn. intel

Today, the consumer voice is impossible to ignore. The proliferation of social media - peer networks, blogs, chat rooms, public rating systems, YouTube and more - combined with growing media interest in consumer issues, has made it easy to get the word out, both good and bad. The consumer has unprecedented public influence and a business can no longer hide from bad experiences. as400

Meanwhile, the skyrocketing proliferation of mobile devices is fueling consumer demand for portable, timely and location-based content and services, increasing access expectations and taking the concept of anywhere, anytime to a whole new level. averatec

Couple this with the fact that technology is speeding the velocity of innovation and as a result collapsing product life cycles. Companies can no longer rely on price, quality and product features to differentiate them. Today differentiation is all about the customer experience that is delivered with that product or service. hardware

Welcome to the World of Care 2.0, a new environment in customer care where companies are required to provide great service to satisfy the expectations of increasingly savvy, highly mobile customers, who feel entitled to excellent service. And in a Care 2.0 world never has the customer care operation had a more important role. Care is pivotal to the customer experience, to business performance, to enterprise growth expectations, and to the company brand. dual xeon

Recommended Readings Customer Care Social Media

RSS Feed Subscribe to RSS Feed The Entitled Consumer storage

Serving the World Consumers Blog Description

Technology is accelerating change in the world of customer care and is shifting power to the customer. The proliferation of social software eer networks, blogs, chat, public rating systems and more ombined with growing media interest in consumer issues has made it easier than ever before for consumers to share their care experiences with an increasingly large audience and influence public opinion. What more, the skyrocketing proliferation of mobile devices is fueling consumer expectations for even more timely and portable access to information and service. The concept of anywhere, anytime is being taken to a whole new level. Today consumers now feel entitled to great service on their terms. seagate

The entitled consumer is a blog dedicated to driving dialog about customer care interactions in a world where the consumer is in control, is increasingly mobile and feels ntitled to great service. We will talk about the impact of social media. How companies are now leveraging xperience to differentiate themselves. We will explore the merits of utomation. And, discuss current events and news as it relates to the consumer POV on customer service and businesses who are challenged - OR successful in meeting expectations. computer sales

Nuance - Customer Care Solutions - Library - Wisdom Series Research Recommended Readings

RSS Feed Subscribe to RSS Feed The Wisdom Series is a collection of Nuance observations of the customer care market, including customer care trends and the evolution of businesses focus and investments in customer care solutions. We begin this series with a look the environment that is changing the relationship between the customer and a company and what that means for business. As the series progresses, we will take a more in-depth look at relates topics including the how technology is changing the call center, the evolving role of the care center, the expanding definition of customer and how service can differentiate your brand. Look for new papers every other week. Please subscribe for notification when we post a new topic. computer hardware

What would you like to hear about Have an idea for a topic Would you like to contribute to our series Let us hear from you Computer . The Evolution of Customer Service: The Shift from Care 1.0 to Care 2.0 We have all experienced the Care 1.0 world where companies wield the power in the relationship with the customer. Download full paper Consumer Perspectives in a Care 2.0 World printers

When I called the company to let them know they lost a large sale due to poor customer service in the store, they acted as if they didn t really care. Download full paper Search | Site Map | Contact Legal Notices | Privacy Policy | Accessibility 2008 Nuance Communications, Inc. All rights reserved. technology

News Events Partners Contact us

RSS Feed Subscribe to RSS Feed Care 2.0 Overview 2007 Harris Interactive Consumer Survey It is an exciting time to be in Care. By 2010 world population is expected to be 6.8 billion. All these people will be needing care -- 3.9 billion of these people will most likely be using mobile phones to get care. And as the population continues to grow so are the consumer expectations for the care experience. mainframe

On top of that, experience-based differentiation is a now must. The definition of customer has evolved. And the opportunity for the care operation to play a strategic role in the enterprise has never been greater. Are you ready for the Care 2.0 world samsung

Customer

Whether you are a call center manager, director of operations or a Chief Marketing Officer, there are many new opportunities for you to further leverage the value of the Care operation and consider how you can make every interaction ount in order to propel your business forward. Nuance can help. Having deployed over 3000 customer care solutions empowered by speech across many customer-service intensive sectors, including Communications Service Providers, Healthcare and Insurance, Financial Services, Utilities, Retail and Travel. We are in a unique position to provide understanding of how businesses interact with customers computer repair

We help companies to better support, communicate with and understand their customers through interactivity solutions including: used computers

• Inbound Care Solutions
• Outbound Care Solutions
• Care Analytics Solutions
• Care Productivity Solutions
• Care Services

News Events Partners

Contact us RSS Feed Subscribe to RSS Feed We look forward to hearing from you. If there are topics you like to see addressed in any of our forums, if you are interested in one of our webinars, if you need more information on one of our solutions, or would like more detail on our consumer research, please contact us at servingconsumers@nuance.com. network

On Demand Solutions Enabling Technologies Enabling Services Nuance Care Solutions - Creating a More Strategic Role in the Enterprise

A new environment in customer care is emerging a world where increasingly savvy, highly mobile customers feel entitled to excellent service. Now, great experiences are a ust in driving a business success and the care operation plays an increasingly, strategic, pivotal role. A positive experience at each point of contact is a critical factor in achieving differentiation and gaining competitive advantage. digital cameras

Nuance Inbound Care Solutions help companies better support their customer by greeting callers at the front door, making sure the opportunity is securely authenticated and assisting them at their desired destination. We also help you optimize role mobile creates thru new multi-modal care solutions. Want to proactively communicate to the customer Or find new avenues for revenue through outbound campaigns Consider our Outbound Care Solutions. desktops

We can also help you dig out that reasure trove of intelligence in the care operation through our Analytics solutions, and use it to not only improve the care experience, but to also deliver value throughout the organization. Finally, while organizations increase their focus on the customer experience, Nuance respects that productivity gains remain a vital metric of success in the call center So we also deliver Care Productivity Solutions. cognos

Step into the Care 2.0 world. A world where the care operation is strategic to the enterprise. Let Nuance help you. Search | Site Map | Contact Legal Notices | Privacy Policy | Accessibility 2008 Nuance Communications, Inc. All rights reserved. hosting

Omnipage Capture SDK Nuance to Acquire eScription Nuance launches voicemail to text Company Highlights April 8, 2008 Nuance to Acquire eScription, Streamline Clinical Documentation Process to Save Healthcare Industry More Than $1 Billion by 2011 April 2, 2008 Nuance Mobile Powers Free Nationwide Business Information Service from Verizon April 2, 2008 Throw Your Maps Away: Nuance Mobile and TeleNav Deliver Speech-Enabled GPS Navigation to Mobile Phones More News . Resources Events Webcasts Podcasts White Papers Press Investors Careers Training Related materials Letter to Nuance Dictaphone Healthcare Solutions customers eScription web site Complete press release Nuance to Acquire eScription, Streamline Clinical Documentation Process to Save Healthcare Industry More Than $1 Billion by 2011 Acquisition Brings Award Winning Medical Transcription Solutions, Strong Customer Base and Recurring Revenue, and Margin Expansion from On-Demand, Software-as-a-Service Offerings BURLINGTON, Mass., April 8, 2008 Nuance Communications, Inc. (NASDAQ: NUAN) today announced that it has signed an agreement to acquire eScription, a leading provider of computer aided medical transcription technology. By uniting the strengths and resources of Nuance and eScription, the combined organization can deliver scalable, highly productive solutions, as well as accelerate future innovation to transform the way healthcare provider organizations document patient care.

Spiraling costs across the healthcare industry, a shrinking pool of domestic medical transcriptionists (MTs) and mounting regulations for electronic clinical documentation are driving healthcare provider organizations to reevaluate the way they create and manage medical reports. With an estimated $7 billion spent on medical transcription in North America each year, the acquisition of eScription will accelerate Nuance ability to effectively serve the industry with advanced transcription solutions and future innovations such as structured reporting that will facilitate highly productive, cost-efficient and data-driven clinical documentation of every patient encounter. netfinity

monebaggasse