Frost & Sullivan Names Nortel Networks as Recipient of 2004
Speech Solutions Competitive Strategy Award
Laptop Battery PALO ALTO,
Calif.--(BUSINESS WIRE)--Aug. 2,
2004--Frost & Sullivan recognized Nortel Networks'
leadership of the North American interactive voice response
(IVR) market and presented it with the 2004 Speech Solutions
Competitive Strategy Award for its outstanding ability to
advance its market position through innovative product
offerings.
Nortel Networks(a) has achieved a strong leadership position in
speech technology and deployment in enterprise IVR platforms, based
on Frost & Sullivan's recent analysis, North American
Telephony-Based Speech Technologies and Solutions Markets,
published on May 5, 2004.
: ACS BACKUP AND RESTORE PC CARD $64.01 In Stock NORTEL NETWORKS : DS1411021E6 Nortel 64MB PC Card $263.79 In Stock SMART MODULAR TECHNOLOGIES
Thinkpad "Nortel Networks is at the forefront of innovation and is a
leader in the deployment of leading-edge speech technologies, such
as advanced natural language understanding and
speaker verification," said Elka Popova, industry analyst,
Information and Communications Technologies Group, Frost &
Sullivan. "We believe that Nortel Networks' vision and competitive
product strategy enable it to develop and deliver top-notch
speech-enabled solutions to carriers and enterprises in various
vertical markets."
At Hostway, our company credo is to continually find new ways to create value for our customers. We are happy to report that our efforts have not only been beneficial for our customers, they have also enabled us to become the proud recipient of Frost & Sullivan's 2004 Customer Value Enhancement Award for the Web Hosting Industry.
Microsoft "Our philosophy is that applications are the fabric that
connects today's enterprise, and Nortel Networks' goal is to enable
our customers to serve applications seamlessly, securely and with
the greatest performance available. To that end, Nortel Networks is
focused on supplying world-class self-service solutions using
advanced speech technologies," said Roxann Swanson, general manager
and vice president, Enterprise Multimedia Applications, Nortel
Networks. "The 2004 Speech Solutions Competitive Strategy Award
from Frost & Sullivan demonstrates that we are delivering
leading-edge solutions that enable businesses to drive
revenue-generating opportunities by being more flexible, responsive
and tightly integrated with their customers."
The Network Solutions seal below symbolizes the secure channel in place when you connect to our server. or unaltered.
Laptop Computers Nortel Networks' portfolio of self-service solutions with an
increasing focus on advanced speech capabilities has contributed
greatly to its strong market position. Since the introduction of
its Voice Processing Series/Information Server, which automates
call center functions to provide greater customer satisfaction,
Nortel Networks has consistently innovated in introducing new and
superior products catering to a variety of customer needs.
When everything is properly configured, any computer on your network should be able to use a shared network printer. You can share a printer wirelessly using a wireless print server, Fi networks. When you connect your printer to a wireless print server, any computer on your network can access the printer directly through the network.
Laptop Computer Among its recently introduced products, the Media Processing
Server (MPS) self-service platforms offer enhanced speech
recognition capabilities. The products are targeted at medium to
high-end contact centers and carriers, including IP Centrex
providers. These platforms allow the delivery of Web Centric
Self-Service applications, which allow customers a variety of
options to resolve issues previously unavailable, dramatically
decreasing call abandonment and operational expenses.
According to analysis from Frost & Sullivan (www.transportation.frost.com) the revenue for North American Automotive Infotainment Systems Markets totaled $2.01 billion in 2004 and is projected to more than double to $4.84 billion by 2011.
Desktop Computer Nortel Networks recently announced IVR customers include
Sparkasse Vest Recklinghausen and IKEA.
Notebooks Nortel Networks' leadership also extends to its
speech-processing platform, Open Signal Computing and Analysis
Resource (OSCAR), which provides multi-function capabilities and
supports multiple speech technologies. This platform ensures
optimal and predictable speech performance and accounts for
variations in natural language, including different dialects,
accents and grammatical construct from end-users.
Lenovo Through its development of speech applications, tools and
professional services, Nortel Networks continues to lead as an
innovator in the speech-recognition market and has designed and
deployed more than 150 advanced speech applications in different
countries and languages. Nortel Networks also offers plug-in tools
that enable customers to develop their own applications, and is a
known leader in speech-related professional services.
Hard Drive Nortel Networks' foresight in identifying the potential of
packaged applications gives it a distinct technological competitive
advantage. The company will be able to realize the opportunities in
targeting cost-conscious customers for whom expensive, customized
solutions are not a viable option. Supported by its diversified
product portfolio, extensive customer base and strong brand name
recognition, Nortel Networks is well positioned for continued
leadership in designing and delivering speech-enabled solutions to
customers across a wide range of vertical markets.
Travelstar About Nortel Networks
Gateway Nortel Networks is an industry leader and innovator focused on
transforming how the world communicates and exchanges information.
The Company is supplying its service provider and enterprise
customers with communications technology and infrastructure to
enable value-added IP data, voice and multimedia services spanning
Wireless Networks, Wireline Networks, Enterprise Networks and
Optical Networks. As a global company, Nortel Networks does
business in more than 150 countries. More information about Nortel
Networks can be found on the Web at www.nortelnetworks.com or
www.nortelnetworks.com/media_center.
Laptop Parts About Frost & Sullivan
Software Founded in 1961, Frost & Sullivan is recognized as a global
leader in growth consulting. Frost & Sullivan Awards are
presented to companies that demonstrate excellence in their
industry, commending the diligence, commitment and innovative
business
strategies required to advance
in the global marketplace. Frost & Sullivan rigorously
analyzes specific criteria to determine award recipients in a
vast variety of market industries and landscapes. For further
information, visit www.frost.com.
Hard Drives (a) Nortel Networks is a trademark of Nortel
Networks.
Electronics Contacts
Canon
Frost & Sullivan, San Antonio
Lori Donch, 210-247-2417
ldonch@frost.com
[ Comment, Edit or Article Submission ]
