Infonow Joins Siebel Alliance Program as Software Partner
InfoNow's Channel Insight Solution Complements Siebel Business Applications
DENVER, CO - August 8, 2005 - InfoNow Corporation (NASDAQ: INOW), a leading provider of channel visibility and channel management solutions, today announced that it has joined the Siebel Alliance Program as a Software Partner. Siebel Systems, Inc., is a leading provider of customer-facing solutions. Through this alliance, InfoNow will support joint clients with accurate and timely customer and partner business intelligence as provided by InfoNow's Channel Insight Solution. Joint customers can leverage the channel visibility and management solutions of InfoNow, combined with Siebel's best-in-class capabilities in customer relationship management (CRM), business intelligence, and customer data integration to gain a complete view of channel partners and customers, gain visibility into channel performance, increase forecast accuracy, and optimize compensation management.
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Siebel's multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. InfoNow delivers innovative solutions to help companies that sell through indirect channels increase sales and profits. InfoNow's Channel Insight Solution utilizes unique technology to collect and process channel point-of-sale data and deliver timely, accurate and complete business data on channel sales. It helps determine the success of product lines and partners and provides essential insight into partners and end customers and their buying patterns. With this alliance, joint customers of Siebel Systems and InfoNow can now quickly and easily apply robust business analytics to all aspects of their channel operations. Additionally, InfoNow's Channel Insight Solution provides quality partner and customer data for use in Siebel business applications such as Siebel Partner Relationship Management and Siebel Incentive Compensation Management.
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"Siebel Systems' partnership with InfoNow addresses the needs of our customers, by providing unprecedented visibility into their indirect sales channels," said Steve Fioretti, General Manager High Technology, Siebel Systems. "Through this alliance, our joint customers will have a more accurate view of their customers and channel partners and realize a competitive advantage by being able to better understand and serve them."
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"This alliance represents a tremendous opportunity for InfoNow to leverage Siebel Systems' leadership position in the global market for business applications software," said Mark Geene, Executive Vice President and Field and Client Operations, InfoNow. "This relationship should enable InfoNow to accelerate sales of Channel Insight and more quickly penetrate the growing channel visibility market."
Today, for midsized and small business, there are a variety of different software options available, such as Siebel CRM and Prophet CRM software. However, when it comes to CRM options, some vendors, such as Siebel CRM are moving down in the market while there are other vendors, such as Avidian, and their Prophet software, that are moving up the ladder and bringing over more and more small and midsized businesses to their client base. So, you may be wondering, can you trust Siebel CRM or Prophet CRM software to provide you with the results you need Is the good reputation of Siebel CRM enough to win your business over or are you looking for more Well, let’s take a closer look at both Siebel CRM and Prophet CRM software, what they have to offer, and then which ones makes the best choice for small and midsized businesses today.
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Siebel Systems forms alliances with proven technology leaders to deliver tangible business benefits throughout the enterprise. By choosing Siebel business applications and validated partner solutions, Siebel Systems' customers can pursue a best-of-class software acquisition strategy. The Siebel Validation program applies rigorous technical scrutiny to evaluate the integration of third-party solutions with Siebel business applications. Integrations that meet the strict testing criteria are validated and documented by the Siebel Validation Program. InfoNow has committed to submitting Channel Insight for validation by the end of this year.
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About InfoNow Corporation
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InfoNow (NASDAQ:INOW) provides channel management and channel visibility software and services to companies that sell through complex channel partner networks. The Company's Channel Insight solution gives companies rich, timely and actionable data on channel sales, including enhanced market intelligence on partners and end customers. It also includes tools to help clients use this data to profitably grow their business, through detailed customer segmentation and profiling, targeted opportunity generation, robust partner tracking and analysis, closed-loop opportunity tracking, sales credit assignment, and more. The Company also offers channel management solutions for partner profiling and referrals, lead generation and management, and partner relationship management. Since 1996, InfoNow has helped leading companies such as Apple, Bank of America, EMC, Enterasys Networks, Hewlett-Packard, StorageTek, Visa and Wachovia better serve their end customers through complex channel networks. InfoNow is based in Denver, Colorado. For more information, please visit the Company's Web site at www.infonow.com.
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About Siebel Systems
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Siebel Systems is a leading provider of customer-facing solutions that deliver demonstrable business results and long-term competitive advantage. Siebel's multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. Siebel solutions draw upon the company's best-in-class capabilities in customer relationship management (CRM), business intelligence, and customer data integration and can be deployed as licensed software or as a hosted service. Siebel solutions are tailored to the unique needs of 23 industries and incorporate industry-specific business processes, best practices, and business insight. They are the product of more than $2 billion in R&D investments and reflect over 11 years of experience with more than 4,000 organizations. Together with its extensive global network of alliance partners, Siebel provides the people, process, and technology expertise critical in driving business value from the deployment of customer-facing solutions. Over 3 million users worldwide in organizations of all sizes depend on Siebel solutions to deliver dramatic improvements in how they identify, acquire, retain, and serve customers. For more information, visit www.siebel.com.
