Don't worry too much if you lack advanced technical computer skills. A lot of that can be remedied by just putting in a little bit of time each week in doing some self-study. In this article, you'll learn which computer skills are necessary to serve your sweet spot small business clients.
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You can do something as simple as getting a not-for-resale (NFR) copy of a product that you want to sell, install, and support and then working with the product in your lab. When you or one of your lead technicians or engineers has a spare half-hour to an hour, you can walk through the basic installations. Then, deliberately break the lab installations. Next, reinstall the software until you get more comfortable with the package.
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Thinkpad Most of these products that you'll be installing for small businesses are very mature technologies. They're very wizard-driven, and at least for plain-vanilla configurations, they don't require tremendous levels of computer skills.
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Microsoft Installations Are Easier Now
Years ago, it was much more difficult to install the Novell small business suite or IBM equivalent, or the original 1997 Microsoft Small Business Server. But all of these companies, especially Microsoft, put a lot of money into making it easier for people who don't have advanced IT backgrounds and networking computer skills to install their small business server application suites.
According to the indictment, Jones would steal various IBM and Penguin computer servers from Verisign's warehouse in Virginia and sell them to Johnson. Johnson would then sell the servers to several individuals, who would sometimes place them for sale on eBay. As a result of this scheme, the indictment alleges that Jones and Johnson caused Verisign to lose more than $120, 000 worth of computer equipment. In the indictment, Jones and Johnson are charged in three counts with causing the interstate transportation of stolen property, namely IBM 330 and 335 servers, in violation of 18 U.S.C.
Laptop Computers In terms of your technical computer skills to service sweet spot clients, your staff needs to:
1. have good strong PC hardware skills
2. be able to handle a peer-to-peer setup
3. understand what TCP/IP is all about
4. know what POP3 and SMTP are
5. know how to work with basic SOHO routers
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Laptop Computer If your staff possesses the above skills, you're definitely at a good starting point to get started with at least the smaller sweet spot small businesses (10-20 PCs).
"Temping is great for students who want to gain some skills, " Brogan says. job skills, but you can also participate in free training courses that most staffing firms offer. Courses run the gamut from basic software skills to sophisticated computer programming. "Students can enhance their skills and make themselves more marketable, while the staffing firm gets a more highly skilled employee to meet their clients' needs, " Brogan says.
Desktop Computer Share the knowledge among your employees
Make sure your staff members cross-train each other and you. This way, no one's ever "too knowledgeable" to the point where they can blackmail you, extract huge raises or huge bonuses, or walk away with your client base. You have to make sure your company's internal know-how or intellectual capital can't just get up and walk out the door to your biggest competitor.
Notebooks The Bottom Line about Computer Skills
In this article you've learned about which technical computer skills are necessary to service your sweet spot clients.
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Gateway Joshua Feinberg, co-founder of Computer Consulting 101, helps computer consulting business owners get more steady, high-paying clients. Learn how you can too. Sign-up now for your free access to field-tested, proven computer consulting secrets at Computer Consulting 101.
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