ProfitCenter Software -PCS- Deploys Version 2.5 Functionality
Release
Powerful Sales Force Automation, Product Management, Order
Processing and Web Commerce Enhancements Lead to Increased Customer
Profitability
Laptop Battery Pioneering Web Commerce Capabilities Enable PCS Customers to
Broaden CRM by Creating Streamlined Integration Throughout the
Customer Lifecycle
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Thinkpad PORT WASHINGTON, N.Y.--(BUSINESS WIRE)--July 6, 2004--
ProfitCenter Software Inc., a wholly owned subsidiary of Systemax
Inc. (NYSE: SYX) and a new entrant in the rapidly emerging market
for web-based business automation software announced today the
deployment of the Version 2.5 Functionality Release with over 100
new enhancements and features. The latest release of PCS'
Profitability Software Suite(TM) introduces extensive E-Commerce
features, Customer Service enhancements, flexible Screen Modeling,
customizable Dashboards, and pre-built interfaces to the Ecometry
MACS(R) system.
The PCS Profitability Suite was specifically created to automate
and manage all customer product, service, and pricing interactions
moving through multiple sales presentation channels for companies
that have the following attributes:
A result of the latest achievements from IBM's 40 years of commitment to speech research and development, the IBM ViaVoice product family provides the most accurate, responsive, versatile, use IBM speech product offerings to date for the desktop software marketplace. IBM ViaVoice Release 10 product editions afford a " modal" computer input environment, freeing users from dependence on the keyboard and mouse for many applications. Release 10 users who enter data more rapidly by speaking than by typing can be more productive.
Microsoft High volume of customer transactions
Open Value provides a single agreement to track all licenses on all your desktops, run the same software version on all your PCs, upgrade to the next version at any time, or run a mix of software versions without having to track what is deployed on each desktop.
Laptop Computers Quote/Order Intensive
Magellan PC Interface Cable ( Sportrak) FeaturesConnects the GPS receiver to your laptop PC for data transfer and for use with Magellan's PC software programs ...
Laptop Computer Catalogue or direct mail business
This free edition is designed for you to use to evaluate the product. There is no expiration time period and it contains all the features and functionality found in Flash Media Interactive Server, but with a limit of ten simultaneous users. You will need to upgrade to a paid version to deploy the software in a production environment.
Desktop Computer Numerous SKUs and configuration of complex products
Notebooks Challenges consolidating traditional & web product, pricing
and order data
Lenovo "PCS has created such a powerful sales force automation, product
management, order processing and web commerce application that
Global Industrial can honestly say we provide the best and easiest
online shopping experience for industrial grade equipment on the
web. Our increased sales show it," said Jeff Gregory, SVP of Sales
and Marketing for Global Industrial Equipment.
Hard Drive PCS Version 2.5 Functionality Release highlights include:
Travelstar E-Commerce, Order Processing and Product Catalog Integration -
During Order Processing while placing customer orders, sales
personnel can view, via a direct link, the E-Commerce web page and
Catalog Page PDF (portable document format). The sales personnel
see exactly what the customer is viewing during the order
process.
Gateway Web Presentation Content can be managed directly from PCS.
Featured Items and Secondary Items or Services can be selected for
web page presentation with all pricing and features pulled directly
from the PCS Product Catalog. The Photo Gallery features give users
access to select photos and photo configurations for the web
presentation. The Inventory Clearance and Products on Sale
functionality makes web marketing of targeted products easy and
profitable.
Laptop Parts User Defined Real-Time Dashboards - Real-Time Dashboards for
quick access to make business decisions are customizable for each
employee in a company. Instant analysis of key business and
performance indicators such as open quotations, leads, sales
orders, employee productivity and financial data are instantly
available and actionable.
Software Flexible Screen Modeling - Screens can be modeled to add or
delete fields, rename fields, change positioning and order of
fields based on the work flow process of the customer. In addition,
all modeled fields are accessible for reporting and Dashboard
display.
Hard Drives Customer Service Updates - Customer Service personnel have
enhanced capabilities for improving the customer's interaction with
their company. Call Pad facilitates easy recording of the customer
interaction, viewing of the call log for history of calls,
specifying follow-up actions required and setting the date for the
follow-up. Reviewing existing orders, issuing Return Goods
Authorization and issuing Credits are all automated for fast,
efficient resolution to customer issues.
Electronics Ecometry (MACS(R)) Interface - PCS has developed a standard
interface to Ecometry's MACS(R) system. Current Ecometry customers
looking for a replacement to their aging technology and
functionality in MACS, now have a solution for either a phased
approach or complete replacement. Pre-built connectors allow for
easy data transfers to and from back end MACS(R) processes or for
conversion of data for system replacement.
Canon "The PCS Profitability Software Suite(TM) Version 2.5 release
has some very exciting features that will give our customers
control over their mix of E-Commerce and traditional sales
channels," said Matthew Ehrlich, President and CEO of ProfitCenter
Software. "Companies with large volumes of e-commerce transactions,
complicated product requirements and thousands of product SKU's
require a comprehensive solution to help manage their business. The
PCS solution drives e-commerce business as it processes, monitors
and manages orders, products, pricing, vendors, and customer
information. PCS provides a unique hosted application service
providing total integration from initial customer contact to
posting the revenue from the sale," added Ehrlich.
Desktop Pc PCS is a 100% web-based service that helps companies automate
and manage the entire customer lifecycle across multiple sales
channels (web, catalog, call center, outside sales). The PCS
Profitability Software Suite provides customers one unified
solution that directly enhances a company's bottom line and
profitability while eliminating all the costs and complexities of
traditional CRM solutions such as PeopleSoft (Nasdaq: PSFT), Siebel
(Nasdaq: SEBL), SAP (NYSE: SAP), yet offers a broader solution set
unlike SalesForce.com (NYSE: CRM) and SalesNet.
Desktop Computers About ProfitCenter Software Inc.
Think Pad A subsidiary of Systemax, Inc. (NYSE: SYX - News)
www.systemax.com and based in Port Washington, New York,
ProfitCenter Software Inc. (PCS) (www.profitcentersoftware.com) is
a new entrant in the rapidly emerging market for web-based business
automation software. The company delivers the first integrated and
scaleable suite of enterprise applications for directly enhancing a
company's bottom line. PCS is the first company to recognize the
need for software companies to focus solely on the applications and
solutions that can directly affect a company's profits.
Repair About Systemax Inc.
Data Recovery Systemax Inc. (NYSE: SYX - News) www.systemax.com has developed
an integrated system of branded e-commerce web sites, direct mail
catalogs, and relationship marketers to sell PC hardware, related
computer products and industrial products in North America and
Europe. Systemax is a Fortune 1000 company.
Cisco Forward-looking statement:
Keyboard This press release contains forward-looking statements about the
company's performance. These statements are based on management's
estimates, assumptions and projections and are not guarantees of
future performance. ProfitCenter Software Inc. and Systemax Inc.
assume no obligation to update these statements. Actual results may
differ materially from results expressed or implied in these
statements as the result of risks, uncertainties and other factors
including, but not limited to: (a) unanticipated variations in
sales volume, (b) economic conditions and exchange rates, (c)
actions by competitors, (d) the continuation of key vendor
relationships, (e) the ability to maintain satisfactory loan
agreements with lenders, (f) risks associated with the delivery of
merchandise to customers utilizing common carriers, (g) the
operation of the company's management information systems, and (h)
unanticipated legal and administrative proceedings. Please refer to
the Forward Looking Statements section contained in Systemax Inc.'s
Form 10-K for a more detailed explanation of the inherent
limitations in such forward-looking statements.
Monitor Product or service names mentioned herein are the trademarks of
their respective owners.
Desktop Contacts
Infosys
ProfitCenter Software Inc.
George Winter, 516-608-3005
gwinter@profitcentersoftware.com
profitcentersoftware.com
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