MySQL AB Launches MySQL Premier Support Services
First Open Source Database Vendor to Provide Enterprise Support
at LinuxWorld San Francisco 2004
Laptop Battery SAN FRANCISCO--(BUSINESS WIRE)--Aug. 3, 2004--MySQL AB,
developer of the world's most popular open source database, today
announced MySQL Premier Support, a comprehensive set of
enterprise-class technical support packages. Available in three
levels (Platinum, Gold, and Silver), these new high-end MySQL
customer service plans are designed for corporations and
organizations seeking dedicated, 24x7 response and issue
resolution.
"Although it is commonplace for traditional enterprise software,
this level of premium support is still very rare in the open source
community," said Ulf Sandberg, vice president of services for MySQL
AB. "It is a significant milestone for our corporate customers that
we can now provide them with the top-quality expertise and services
to maximize and protect their investment in MySQL database
systems."
So basically, I don't need to worry about php and mySQL as long as my host supports it Correct. or MySQL would be if you were running your own server and the server didn't have those features installed already. As long as your shared host says that it supports PHP and MySQL as Hostican does, then you're good to go.
Thinkpad MySQL Premier Support
Owning a web server is no more a dream! With the dual support of MySQL and SQLite, Home users can easily set up their own web server. With the editable php.ini support, there is no need of going through all the hassles of setting up a web server. sourced applications, such as online shops, forums, blogs, etc., over the Internet. > > feature18.jpg MySQL Server
Microsoft MySQL Premier Support is designed to save organizations
significant resources by helping to ensure uninterrupted operation
of their database applications. Staffed with experienced MySQL
database engineers who can recognize and address the most complex
issues, the Premier Support team is available 24x7 via telephone
and the Web.
"Acronis recognizes that data is the fuel that energizes corporations", said Max Tsypliaev, CEO of Acronis. "Knowing that both MySQL AB and their database customers will be able to continue operating with minimal interruption is gratifying. Not only may MySQL Network customers use Acronis True Image for their database backup and disaster recovery needs, but MySQL AB uses it internally as well. Here's a company that recognizes that what's good for its customers is good for itself too".
Laptop Computers "MySQL has a great support team," said Jerry Weia of Netflix.
"When we had a technical concern, they stuck with us day and night
to get it resolved. We don't anticipate problems with our MySQL
system, but if we have any, we know that the MySQL support
engineers will address it quickly and professionally."
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Laptop Computer MySQL Premier Support is made up of the following
components:
Our mysql database server has been upgraded to the current latest release (4.1.9). new features etc... //dev.mysql. 9.html In addition to this we have taken further steps to further secure our mysql installation by blocking off the mysql default port 3306 from outside connections. Should you wish to connect to mysql remotely please connect on port 3307.
Desktop Computer * Problem Resolution -- This priority service gives customers an
unlimited number of support incidents, and a guaranteed response
time of under 30 minutes for the most severe problems. The Premier
Support team will dedicate their attention to each issue until it
is resolved.
Notebooks * Consultative Support (Gold & Platinum only) -- These
experts can help organizations to identify and address potential
problems before they happen. They can help optimize applications
through remote troubleshooting, schema review, performance tuning
and other customized solutions.
Lenovo * Account Management (Platinum only) -- Premier Support
customers will receive a dedicated Technical Account Manager, who
serves as an internal advocate for the customer within MySQL AB to
ensure their support requirements are understood and met. These
managers can also transfer technical information between MySQL AB
and the customer's staff about important issues that might affect
their systems.
Hard Drive * Software Maintenance -- Premier Support customers will always
be kept up-to-date with the latest fixes, updates and upgrades.
MySQL will proactively notify them when new releases are available
for their specific environment.
Travelstar Pricing & Availability
Gateway MySQL Premier Support is available now, starting at $25,000 per
year. For more information on Premier Support as well as the
company's full range of support offerings for all size
organizations and budgets, visit http://www.mysql.com/support.
Laptop Parts About MySQL
Software MySQL AB develops and markets a family of high performance,
affordable database servers and tools. The company's flagship
product is MySQL, the world's most popular open source database,
with more than 5 million active installations. Many of the world's
largest organizations, including Yahoo!, Sabre Holdings, Cox
Communications, The Associated press and NASA, are realizing
significant cost savings using MySQL to power Web sites,
business-critical enterprise applications and packaged software.
MySQL AB is a second generation open source company, with dual
licensing that supports open source values and methodology in a
profitable, sustainable business. For more information about MySQL,
please go to www.mysql.com.
Hard Drives MySQL is a registered trademark of MySQL AB in the U.S. and in
other countries. Other products mentioned are the trademarks of
their respective corporations.
Electronics Contacts
Canon
Sheeran/Jager Communication
Lisa Sheeran, 510-724-2267
sheeran@earthlink.net
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