IBM Computer, Laptops and Servers

4.4 The client shall promptly change the allocated passwords. He or she shall carefully administer passwords and other access data and not disclose them to others. He or she shall also pay for services that third parties use or order with his or her access data or passwords, if he or she is responsible for such use or order. laptop battery

4.5 The client shall make backup copies of all data that is stored at STRATO, to be stored on data carriers that are not situated at STRATO. In the event of data loss, the client shall reload the affected data onto the STRATO server free of charge. thinkpad

4.6 To a reasonable extent, the client shall cooperate in the registration, transfer and deletion of domains, the modification of entries in the databases of the accrediting authorities and the change of providers and registrars. microsoft

4.7 For certain virtual and dedicated servers, the client alone shall have administrator rights. STRATO cannot undertake the server management in this case. Security of the server shall therefore be the client s sole responsibility. The client shall be responsible for installing security software, keeping itself informed of any security gaps becoming known and to fill known security gaps. The installation of maintenance programs or any other programs made available or recommended by STRATO shall not release the client from this obligation. Every customer shall set up and manage its server so as to ensure that the security, integrity and availability of the networks, other servers, software and data of third parties is not put at risk. laptop computers

(5) Client Responsibility and code of conduct

5.1 The client is responsible to ensure that his or her domain(s) and the corresponding content and any other stored data does not infringe on legal provisions or third party rights. STRATO hereby informs the client that - particularly for international domains - the laws of third countries may apply. laptop computer

5.2 The client shall not provide domains or content that are of an extremist (particularly right-wing extremist) nature or that contain pornographic or commercially oriented erotic content. This shall also apply if such content is made available through hyperlinks or other links that the client creates to third party websites. desktop computer

5.3 The sending of spam is not permitted. This particularly includes the sending of unlawful and unsolicited promotional material to third parties. Furthermore, with respect to the sending of e-mails, it is not permitted to state incorrect sender details or to otherwise conceal the sender s identity. As regards commercial communication, the client shall indicate the commercial nature through corresponding e-mail design. notebooks

5.4 The client shall not surrender the use of dedicated or virtual servers available to third parties, neither in whole nor in part. STRATO may agree to a surrender of use. A prerequisite for this is that a separate reseller agreement is concluded. The surrender of use for free (whether in whole or in part) to anonymous third parties shall in any event be prohibited. lenovo

5.5 The client is responsible to ensure that the limited volumes of inclusive services are not to be exceeded, unless this was agreed upon in the contract. Should STRATO become aware of the fact that the traffic volume of the client of a Web Hosting package exceeds the stipulated monthly volume by more than 10%, then STRATO will inform the client accordingly. In such cases, STRATO may offer the client a contract upgrade to the next level (e. g. a superior Web Hosting package) with a corresponding greater traffic volume. Should the client refuse an offer to upgrade the contract to the next level, STRATO is entitled to terminate the contract with two weeks notice. hard drive

5.6 Alternatively, STRATO has an extraordinary right to terminate the contract with three weeks notice in the event of traffic excess pursuant to 5.4. 5.7 In the event of incorrectness of the data that have to be transmitted for a domain pursuant to the applicable registration terms and if STRATO is not able to contact the client through the transmitted data, STRATO is entitled to delete the domain. travelstar

(6) STRATO Measures on Infringements of Rights and Threats

6.1 Should third parties furnish prima facie evidence that the content of a website, any other data stored on STRATO servers or a domain itself constitutes an infringement of their rights, or if it is probable, based on objective grounds, that a domain or content infringes on legal provisions, STRATO is entitled to block the website or server as long as the infringement of rights or the dispute with the third party regarding the infringement of rights persists. gateway

6.2 If the alleged infringement of rights is caused by a domain, STRATO may take measures to prevent access to the domain. Should the infringement of rights caused by a domain appear certain based on objective grounds, STRATO is entitled to terminate the contract without notice. laptop parts

6.3 In the event of extremist, pornographic or commercially oriented erotic content, STRATO is entitled to terminate the contract without notice in place of blocking the domain. 6.4 Should the client send spam mail pursuant to 5.3, STRATO is entitled to temporarily block the client s e-mail accounts on the e-mail server. Should the server concerned be a dedicated or virtual server, STRATO may temporarily block the entire server in this case. software

6.5 Should spam mail as mentioned in 5.3 contain a URL or a hyperlink that is administered by STRATO or the content of which is stored in the STRATO Computing Center, STRATO is entitled to temporarily block the domain or content. hard drives

6.6 Based on objective criteria, STRATO is entitled to refuse e-mails directed to their clients, if there is sufficient evidence to assume that an e-mail contains harmful software (viruses, worms or Trojans etc.), the sender details are incorrect or concealed or the e-mail contains unsolicited or concealed commercial communication. electronics

6.7 If a client puts the security, integrity and availability of networks, servers, software or data at risk through its own dedicated or virtual servers in particular in the event of a breach of clause 4.7 -, or if STRATO suspects so based on objective grounds, STRATO may temporarily block the server concerned. For the sake of clarification, this shall also apply for what is known as denial of service attacks (DoS Attacks) which the client launches through its server. In the event of a wilful act on the part of the client, STRATO shall be entitled to terminate the contractual relationship without notice. canon

6.8 If a dedicated or virtual server puts the security, integrity and availability of networks, servers, software or data at risk without the client being responsible for this, or if STRATO suspects so based on objective grounds, STRATO may temporarily block the server concerned. For the sake of clarification, this provision shall also apply for DoS Attacks for which the client s server is used by third parties. STRATO hereby points out that it is often due to a client s conduct on third parties if it becomes the target of a DoS Attack. If a server is repeatedly affected by DoS Attacks and further repetition is to be expected, while there is no possibility reasonably available to STRATO to prevent the expected future DoS Attacks or their effects on other systems, STRATO may terminate the contractual relationship without notice after issuing a written warning. desktop pc

6.9 If services are suspended due to the foregoing reasons, STRATO s payment claims shall persist unaffected thereof. desktop computers

(7) Payment Terms

7.1. Fixed fees shall be paid in advance. Usage fees are due and payable at the end of the respective billing period. Usage fees are calculated with reference to the current price list that STRATO establishes at its reasonably exercised discretion. The client shall effect payment through credit card. The client authorizes STRATO to collect all fees resulting from the contract by charging his credit card. Prices exclude VAT, unless otherwise stated. think pad

7.2 STRATO shall make an electronic invoice available on its Customer Service page for each payment transaction. 7.3 STRATO may modify prices at the beginning of the next contractual term with due notice of a minimum of one month. Unless the client objects to the modification within a reasonable time period specified by STRATO, the modification shall be deemed as approved. The client will be informed by STRATO s modification notice that the modification will become valid should the client have no objection. repair

7.4 In the event of changes to domain registrar fees, STRATO may adjust its prices accordingly. Should the adjustment be unreasonable, the client is entitled to terminate the contract as of the effective date of the price increase. data recovery

7.5 The client may only offset against STRATO s claims if the client s counterclaims have not been contested or are recognized by declaratory judgment. 7.6 Should the client be in default of payment, STRATO is entitled to suspend all services. STRATO s payment claims shall persist unaffected hereof. Should STRATO suspend a service with good reason because of default in payment, STRATO is entitled to charge an administrative fee of 10.00 for the resumption of service. We reserve the client`s right to prove, that no damage has occurred or that the damage is considerably lower. cisco

7.7 In the event of the client s default in payment of a significant part of the fees of two subsequent months or a default of payment for a period of more than two months for an amount corresponding to a monthly fee, STRATO is entitled to terminate the contract without notice for good cause. STRATO is also particularly entitled to termination without notice for good cause, if an insolvency petition has been filed against the client, the client s property has been subject to insolvency proceedings or a petition to open insolvency proceedings has been dismissed due to a lack of assets. keyboard

7.8 In the event of default in payment, STRATO is entitled to levy reminder charges amounting to 10.00 each for the first and second reminder and for each illegitimate charge back. We reserve the client`s right to prove, that no damage has occurred or that the damage is considerably lower. monitor

7.9 In the event of a default in payment, STRATO is entitled to levy default interest. desktop

(8) STRATO Liability

8.1 With respect to all contractual and non-contractual claims that arise out of the contract, STRATO shall only be liable according to the following conditions: 8.1.1 full liability for intentional damage and death or bodily harm and/or injuries to health; if the claim is based on Product Liability the extent of liability is determined by the national transformation of the Product Liability Directive, 85/374/EEC; infosys

8.1.2 full liability for damage due to gross negligence of legal representatives, executives or persons employed in the performance of obligations; 8.1.3 if the client is an entrepreneur, a public law entity or a public sector special fund, STRATO s liability for damage due to gross negligence of ordinary employees is restricted to the damage typically foreseeable at conclusion of the contract; STRATO s liability is restricted to the overall sum of the contractual fees that STRATO has received from the client in the context of the specific contract during the last two years preceding the occurrence of the action causing the damage; the liability for gross negligence towards consumers is unlimited; refurbished laptops

8.1.4 in the event of negligent infringement of an obligation essential for the contract, liability is restricted to the damage that was typically foreseeable at conclusion of the contract; 8.1.5 in the event of ordinary negligence, STRATO s liability is restricted to the overall sum of the contractual fees that STRATO has received from the client in the context of the specific contract during the last two years preceding the occurrence of the action causing the damage; liability for indirect damage due to ordinary negligence is excluded. wipro

8.2 Except for claims for intentional damage or damage due to gross neglicence or death or bodily harm and/or injuries to health, all damage claims are subject to a limitation period of one year from the date of knowledge of the action causing the damage. lap top

STRATO collects and processes data based on legal provisions for data protection. Details can be found in the Data Protection Statement/Privacy Policy. refurbished

(10) Intellectual Property Rights

10.1 STRATO grants the client a non-exclusive right of use of the provided STRATO or third party software, programs and scripts limited to the term of the respective contract. The granting of a right of use to third parties is not permitted. Particularly the sale of such rights is not permitted. The client shall delete and discontinue the use of all copies of the provided software upon termination of the contract. memory

10.2 In other respects, the licensing terms of the respective manufacturer shall apply. 10.3 The client is entitled to use the contents, texts, images, animations, film and sound material provided by STRATO for the design of the website hereunder during the contractual term. The granting of a right of use to third parties is not permitted. The client shall delete all material upon termination of the contract. intel

10.4 With respect to LivePages, the license shall grant a right of use only for the Internet package ordered with the respective LivePages. The use of LivePages software and LivePages material for other websites of the client is excluded. This shall not apply to cases where the client disposes of several domains that all refer to the same content or sub-sections of a specific content. In the event of a violation of the foregoing provisions, STRATO is entitled to block the website or the project that uses LivePages that is in breach of the licensing terms until lawful use has been proven. as400

(11) Term, Termination, Deletion of Domain Names

11.1 Unless otherwise stated in the offer the contract periods renew for periods respective to their first term if not terminated with a notice period of a month before the end of the respective term. Should the first term be longer than a year, the renewal periods shall be a year. averatec

11.2 The termination of the contract shall not be valid unless made in writing, fax transmission is accepted. The notification periods and the contractual dates for termination of the contract are indicated in the service information. hardware

11.3 A request for the deletion of a domain shall not be valid unless signed by the domain holder/AdminC. 11.4 If the client has not requested the deletion of a domain when terminating the contract, STRATO is entitled to return the domain to the competent accrediting authority after termination of the contract and expiration of a reasonable waiting period. STRATO hereby informs the client that in such cases the client s payment obligation towards the accrediting authority may persist. dual xeon

11.5 Alternatively, STRATO is entitled to delete the domain after expiration of a reasonable waiting period. 11.6 If STRATO legitimately terminates the contract due to default in payment or for good cause, STRATO is entitled to delete the respective domains after expiration of a reasonable waiting period, provided that the client does not issue instruction to the contrary. storage

(12) Indemnity

The client shall compensate STRATO for any damage resulting from breach of the foregoing provisions to the extent that it is responsible for that. Damage compensation shall also include the reasonable costs of any legal defence that may become necessary. STRATO shall inform the client without undue delay if itself or any third parties assert such claims and shall give the client the opportunity to state its view. seagate

(13) Place of Jurisdiction, applicable law

Unless the client is a consumer exclusive place of jurisdiction for all disputes arising out of or on the occasion of this contract is Berlin (Germany). For all claims whatsoever of non consumer clients arising out of or on the occasion of this contract, the law of the Federal Republic of Germany under exclusion of the Uniform UN Sales Law (CISG) shall apply. computer sales

• Headquarters: Pascalstra e 10, 10587 Berlin, Germany 00800 800 700 70 (toll-free) E-mail: Please contact our STRATO SupportCenter computer hardware

• Company registry: Berlin Charlottenburg HRB 79450 printers

• Int. VAT No. DE 211 045 709 technology

Local Contact: STRATO AG 1 Northumberland Avenue Trafalger Square London, WC2N 5BW mainframe

• Damian Schmidt (Chairman) samsung

• Silvia Be lich computer repair

• Andrea von Kiedrowski used computers

• Stefan Legner network

• Andreas Mitscherling digital cameras

• Markus Schrodt desktops

• Christoph Steffens cognos

• Dr. Gerwin Zeibig hosting

• Eckhard Spoerr (Chairman) netfinity

• Eric Berger internet

• Axel Krieger cheap computer

STRATO CallCenter 00800 800 700 70 STRATO Shops Money back guarantee STRATO AG Domains

• What is a domain name

  An example of what a domain or domain name could be is www.desireddomain.eu, which can be used for web addresses like www.desireddomain.eu and mail addresses such as name@desireddomain.eu digital camera

• What is the difference between a domain and a webpage

In contrast, web-pages make up the contents of a web-site that is stored on a server. The page contents are displayed when a user types the domain name into the address line in his browser. printer

• How long does it take before my favourite domain name gets registered

• What technical support does STRATO provide

STRATO offers a comprehensive FAQ database which will constantly be expanded and updated. You can call our trained team of internet experts on the free Hotline 00800 800 700 70. Free e-mail support is available to all customers. xseries

STRATO CallCenter 00800 800 700 70 STRATO Web hosting Sommer Special Money back guarantee STRATO AG

STRATO has been awarded the best Microsoft Hosting and Infrastructure solutions provider for the year 2007 in the EMEA region (Europe, Middle East Africa). ISO 27001: 2005 T V Certification: STRATO is very proud of its coveted T V - ISO 27001 certificate, which documents the excellent availability and security of all services provided at STRATO s Data Centres. The ISO 27001 is awarded to high-security Data Centres at banks and insurance companies, and is one of the most comprehensive IT certificates worldwide. maxtor

MS Standard Service Quality T V Certification

: In July 2005 STRATO received T V certification for service quality and customer satisfaction. Service culture, service reliability, customer complaints and staff qualifications received outstanding marks according to a survey of 29, 000 customers. data storage

#1 UK Ecommerce Web hosting provider:

STRATO has been selected as the #1 UK Ecommerce Web Hosting provider at UK Web Host Directory for October 2007 for the best performing company under this category. hitachi

UK s Number one Unix hosting provider:

Strato UK have been selected as the Number one UK Unix web hosting provider by one of UK s leading sites, the UK Web Host Directory, in March 2007 (and also December 2006). rational

UK s Number one Shared web host:

STRATO has been named the number one shared web hosting service in the UK by leading site the Web host Directory in January 2007. UK s Number one Budget web host: STRATO has been named the number one budget web hosting service in the UK by leading site (Oct-Nov 06), the Web host Directory. European Seal of Excellence in Multimedia: For the fourth time running, STRATO received the platinum European Seal of Excellence in Multimedia in 2007, the international seal of excellence for state-of-the-art applications, technologies and services. websphere

STRATO has been recognised as Germany s number one web hosting provider by the eco Association of German Internet Service Providers for their ongoing focus on excellent quality and customer service. STRATO offers high quality products at low prices, maintaining 100% security and availability. The eco Association emphasised the fact that STRATO is setting standards with its products and are a cut above their competitors. battery

ISO 9001 T V Certification

: STRATO received T V certification for Customer Service, Internet Product Development, Internet Service and DSL, and Internet Telephony in July 2000. it support

ASP Award 2004

: STRATO presented a new generation of online shops in the form of the Business Shop. The integrated interface to eBay, the worldwide online marketplace, is unique in Europe. STRATO received the coveted ASP Award 2004 in the category Innovation from the eco-Verband for this. western digital

Webhoster of the Year 2003 and 2004

: STRATO was made the readers choice by computer magazine PC Praxis twice in a row and was made Webhoster of the Year in 2003 and 2004. music

TOP 100

: STRATO is one of the top innovators in 2005. The prize is awarded to innovators of excellence amongst German SME s. TOP JOB: STRATO is one of the most favoured employers in Germany. The company was awarded the TOP JOB award for having created an optimum work atmosphere. The climate for innovation and the work culture at STRATO is characterised by collegiality and team spirit. networks

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