Digital River Announces Winners of its 2004 ICE Awards for Internet Commerce Excellence
Honors e-commerce best practice achievements by Canon, FarStone Technology, FinePrint Software, Jasc Software, ScanSoft, Symantec and Tenebril
MINNEAPOLIS--(BUSINESS WIRE--May 6, 2004--
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Some of the positive commentary received recently, and which we are proud to display. Digital River "Digital River, Inc. ( DRIV), commerce outsourcing, today announced the winners of its 2006 ICE Awards for Internet Commerce Excellence. The winning companies were honored during ceremonies held in conjunction with Digital River’s Global Network Sales Summit conferences in Seattle and Spain."
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Digital River, Inc. (Nasdaq:DRIV), a global leader in e-commerce outsourcing, today announced the winners of its 2004 ICE Awards for Internet Commerce Excellence. The winning companies were honored last night at a ceremony held in conjunction with Digital River's Network Summit conference in Newport Beach, California. Digital River presented awards in five categories to client companies putting e-commerce best practices to work in creative new ways to drive revenue and efficiencies through their online stores.
- Uniblue Systems, a leading provider of simplified software solutions for the SoHo and SMB markets was the recipient of a prestigious Digital River ICE Award (Internet Commerce Excellence) for Best Network Sales Performance, presented at the recent Digital River Sales Network Summit, held last month in Majorca, Spain.
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The winners included:
James Wong is a seasoned entrepreneur and founder of three successful companies. James was recently honored with the Puget Sound Business Journal's 40 Under 40 award, the region's premier award that spotlights the next generation of business leaders who are under the age of 40 and have made a difference in the Puget Sound region through their business and community involvement. Under Mr. Wong's leadership, Avidian was a winner of the 2004 Seattle Mayor's Small Business Award, honored for excellence in marketing, management, employee relations and community involvement. .
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Your order is secure because we have contracted with Digital River, Inc. line commerce. Digital River uses their own Secure Sales Server technology (S3) on every transaction that we process. This technology begins by utilizing Secure Sockets Layer (SSL) encryption technology. SSL encrypts the transmissions from both Digital River's server as well as your computer. Put simply, the transmission from our server forms a matched pair with the transmission from your computer, so that only data to and from these sources can be valid.
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-- Canon Inc. and Symantec Corp. for Best International E-Commerce Strategy;
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-- Tenebril Inc. for Best Network Marketing Campaign;
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-- FarStone Technology, Inc. for Best Product Launch;
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-- Jasc Software, Inc and ScanSoft, Inc. for Best Promotional Performance; and
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-- FinePrint Software, LLC for Best Use of Technology on a Remote Control Platform.
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"We are pleased to honor our 2004 ICE Awards winners," said Joel Ronning, Digital River's CEO. "Our clients continue to set e-commerce standards of excellence in the way they manage and build their e-commerce operations. They are using e-commerce best practices to take advantage of global expansion opportunities, growing their online businesses through direct and retail channels and attracting international customers with highly localized services. They are e-marketing masters at generating traffic, merchandising products, delivering a superior online experience and cultivating long-term customer relationships. Proof of their success can be found in the new markets and revenue streams they continue to open for their businesses."
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Each of Digital River's award winners submitted entries, which summarized the e-commerce best-practice campaigns they implemented and the results they generated by marketing and selling products in their online stores:
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-- Best International E-Commerce Strategy
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-- Canon Inc. - "By working with Digital River, we were able to cost effectively build and launch an online store that generates incremental revenue from the sale of refurbished and end-of-life merchandise," said Bernard Winterhalter, manager European Web sales at Canon Europe. "Digital River's e-commerce expertise, customer service know-how and solid infrastructure have earned us high marks from our customers while driving more Euros to our bottom line." Canon is a world leader in imaging products and solutions for the digital home and office.
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-- Symantec Corp. - "By leveraging Digital River's global e-commerce platform, we have been successful in creating a tailored online shopping experience for our global network of customers," said Terry Sullivan, vice president of Symantec's Global Online Sales. "Our partnership with Digital River helps us meet the online purchasing preferences of our customers by enabling them to use the currency and language that they are most comfortable with to purchase Symantec solutions." Symantec is the global leader in information security.
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-- Best Network Marketing Campaign
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-- Tenebril Inc. - "We knew our StickyNote product was innovative and unique, and our biggest challenge would be establishing name recognition," said Lisa Gilbreath, Tenebril's director of e-marketing. "We solved that challenge when we listed our product in Digital River's Try-Before-You-Buy (TBYB) network. Since that time, we have gained marketing and distribution access to portals and content publishing sites as well as the opportunity to establish third-party relationships. As a result, we have significantly increased exposure for our product. Our reach per million users has increased 100 percent and our online sales have jumped 56 percent." Tenebril is a growing software company specializing in comprehensive Internet privacy, and data backup and recovery products.
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-- Best Product Launch
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-- FarStone Technology, Inc. - "With the help of Digital River's e-marketing specialists, we created an online promotional campaign to launch four of our products simultaneously," said Dave Moser, FarStone's marketing and e-commerce manager. "We used best practice e-marketing tactics to support e-mail blasts, search engine advertising and discount offers in Digital River's online retail channel. The end results far exceeded our expectations. Our sales for the first month of the campaign were 218 percent higher than the same quarter the previous year, 139 percent higher than the previous month and 30 higher than our all-time record! In just five months, we generated more sales than we did during the previous 13 months." FarStone Technology is a software company specializing in security and CD/DVD solutions.
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-- Best Promotional Performance
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-- Jasc Software - "Our goal was clear - we wanted to increase direct sales. With the help of Digital River's e-commerce experts, we re-architected our approach to e-commerce and developed an online promotional strategy that leverages the best of Digital River's e-marketing tool set," said Dixon Gould, Jasc's director of technical services. "We far surpassed our initial revenue expectations and experienced significant growth in average order value and our demand close ratio." Jasc Software, Inc. is recognized as a global leader of digital photography and imaging software, providing the Paint Shop(TM) family of products that includes Paint Shop(TM) Pro(R) and Paint Shop(TM) Photo Album(TM).
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-- ScanSoft, Inc. - "We are always looking for new and improved ways to increase online revenue while reducing costs," said Ed McGuiggan, ScanSoft's director of programs marketing. "Last fall, we implemented Digital River's new search engine optimization program to further expand our customer acquisition capabilities. As a result of this program, we were able to increase our online conversion rate on our e-commerce site from 1.8 percent to 2.3 percent, while dropping advertising costs as a percent of revenue." ScanSoft is a market-leading supplier of speech and imaging solutions.
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-- Best Use of Technology on a Remote Control Platform
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-- FinePrint Software, LLC - "By using Digital River's DigiBuy platform, we have been able to significantly grow our business," said Jonathan Weiner of FinePrint Software. "Because we have only two people in our company, we rely on DigiBuy for all of our order and credit card processing, reliable electronic software delivery and superior customer service. The DigiBuy service has become increasingly sophisticated and allows us to not only alter our pricing and delivery options in real-time, but also focus on creating great products for our customers, which is the key to our success. The DigiBuy platform is a major component of our business strategy and is very much a part of our team." FinePrint Software is the publisher of pdfFactory Pro.
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About Digital River, Inc.
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Digital River, Inc., a global leader in e-commerce outsourcing, builds and manages online businesses for nearly 35,000 companies worldwide. Its e-commerce solution and infrastructure are designed to help companies of all sizes maximize online revenues as well as cut the costs and reduce the risks associated with running an e-commerce operation. The Digital River(R) international e-commerce suite includes site development and hosting, order management, fraud prevention, site merchandising, reporting and analytics, product fulfillment, e-marketing and multi-lingual customer service. Digital River's clients include 3M, ACT!, Autodesk, H&R Block, Motorola, Novell, Staples.com and Symantec.
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Founded in 1994, Digital River is headquartered in Minneapolis with offices throughout the United States and in Europe. For more details about Digital River, visit the corporate Web site at www.digitalriver.com or call 952-253-1234.
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Digital River is a registered trademark of Digital River, Inc. All other company and product names are trademarks, registrations or copyrights of their respective owners.
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Contacts
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Digital River, Inc., Minneapolis
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Media Contact:
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Gerri Dyrek, 952-253-8396
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publicrelations@digitalriver.com
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Investor Relations Contact:
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Al Galgano, 952-253-1234
investorrelations@digitalriver.com
