IP Centrex/Hosted PBX Facilitating Growth of VoIP in the Corporate Environment Reports In-Stat/MDR
SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Aug. 10, 2004--As Voice over IP (VoIP) continues to work its way into the corporate environment, IP Centrex/Hosted PBX promises to help meet this growing demand for Internet-based telephony, reports In-Stat/MDR (http://www.instat.com). IP Centrex/Hosted PBX offers cost savings, enhanced voice features and ease of service management. As a result, the high-tech market research firm forecasts strong growth, about 100% year-over-year, for IP Centrex/Hosted PBX through 2008. Much of this growth will come from Tier 1 providers entering the market.
IP Centrex/Hosted PBX Facilitating Growth of VoIP in the Corporate Environment Reports In-Stat/MDR
SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Aug. 10, 2004--As Voice over IP (VoIP) continues to work its way into the corporate environment, IP Centrex/Hosted PBX promises to help meet this growing demand for Internet-based telephony, reports In-Stat/MDR (http://www.instat.com). IP Centrex/Hosted PBX offers cost savings, enhanced voice features and ease of service management. As a result, the high-tech market research firm forecasts strong growth, about 100% year-over-year, for IP Centrex/Hosted PBX through 2008. Much of this growth will come from Tier 1 providers entering the market.
A network-hosted voice application, IP Centrex/Hosted PBX, provides, at a minimum, business users with local dial tone, long distance and voice features similar to that of an IP PBX. According to Daryl Schoolar, a senior analyst with In-Stat/MDR, "Originally only small Tier 2 and Tier 3 service providers sold the service in the U.S., but more Tier 1 players are starting to offer the service. Most service installations are for 40-60 users per site, but providers are reporting an upward trend in this number."
However, overall service revenues, while forecast to have strong growth, remain just a fraction of other competing voice solutions, such as IP PBX. According to Schoolar, "This comes from businesses' current reluctance to change their habit of investing in LAN-based voice-switching solutions as opposed to hosted applications."
In-Stat/MDR has also found that:
-- At the end of 2003, service providers had approximately 40,200 IP Centrex/Hosted PBX seats in service in the United States. Covad (GoBeam) had the largest market share with 32% of the market.
-- The RBOCs' entrance into this market will greatly accelerate overall growth. Both SBC and Qwest launched their service offering in 2004. In-Stat/MDR expects to see the other two U.S. RBOCs enter the market as well.
-- The current, average monthly service for IP Centrex/Hosted PBX is $65, with $20 going toward Internet access and $45 for the voice application. The estimated, average service installation fee is $175 per seat. In-Stat/MDR believes that these prices will remain relatively consistent during the forecasted period as a result of the overall competitive nature of the IP Centrex/Hosted PBX market.
The report, "Hosting VoIP for Dollars: US IP Centrex/Hosted PBX Services" (#IN0401331BD), examines the U.S. market for IP Centrex/Hosted PBX services. Included in this report are market shares for service providers, and a five-year service forecast. To purchase this report, or for more information, please visit: http://www.instat.com/catalog/pcatalogue.asp?id=205 or contact Courtney McEuen at 281-246-4668; cmceuen@reedbusiness.com. The report price is $3,295.
In-Stat/MDR (http://www.instat.com) offers a broad range of information resources and analytical assets to technology vendors, service providers, technology professionals, and market specialists worldwide. The company stands alone in its ability to integrate both supply-side and demand-side research methodologies into a single comprehensive view of technology markets and products. This capability relies on a unique ability to cover the entire value chain from engineering-level technology, through equipment, infrastructure, services and end users.
In-Stat/MDR is part of the Reed Electronics Group, a division of Reed Elsevier (www.reedelsevier.com), a world-leading publisher and information provider. With more than 38,000 employees worldwide, Reed Elsevier operates in the science & medical, legal, education and business-to-business industry sectors, providing high value and flexible information solutions to professional end users, with increasing emphasis on the Internet.
Contacts
In-Stat/MDR, Scottsdale
Daryl Schoolar, 480-609-4516
dschoolar@reedbusiness.com
Kirsten Skedd, 480-609-4534
kskedd@reedbusiness.com
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