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IT Sales: Moving Beyond the First Sales Call

The IT sales call or initial consultation is mostly about qualifying the lead. If you don't, you may waste a lot of time on prospects that just want to pick your brains and really have no intention on hiring you. This can happen real easily when you're moving into small businesses IT sales. In this article, you'll learn how to move on to the next step.

Laptop Battery Don't Let Prospects Play "20 Questions"

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Thinkpad People will call and they start giving you a bunch of interview questions. They start grilling you and before you know it, it's kind of like you're playing computer Jeopardy instead of focusing on IT sales. They're asking you all of these questions, throwing you all of these curve balls, and they're picking your brain.

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Microsoft Sooner or later you really have to be able to draw that line and say "Hey look, you know we've been talking an hour or so. I have six pages of notes on my legal pad describing all of the problems you've been telling me about. I think the next logical step would be XYZ or Let's talk about what we're going to do next."

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Laptop Computers When you and your prospect reach the point that you're done with the IT sales presentation, move on to the next step. The next step would be to have you, your systems engineer, or technician come back and spend a couple of hours to take a site survey.

Laptop computer sales continued to grow, even as desktop PC sales foundered in recent years. Last year, laptop sales were on target to grow 21 percent to $57.3 million this year, according to market researcher International Data Corp.

Laptop Computer A Site Survey is a Great Next Step

And then, of course, we have the Standalone Server product, which is called Acronis True Image Server for Windows or Linux and that will manage a single standalone server. What type of computers can we back up, because in a medium to a large sized, even some small sized businesses, who knows what kind of computers they have They may have laptops, they may have desktops, they may just have anything and everything

Desktop Computer The site survey will inventory all of their problems and help you sort through them. In this way, the two of you can reach a decision on what is going to come first, what's going to come second, third, and fourth.

Notebooks As part of this survey, you'll give your client a report. You'll document everything so they know where they are with security, software licensing, data protection, etc.

Lenovo The Bottom Line about IT Sales

Hard Drive So, once the IT sales call is coming to a close, you ask them if they would be interested in the site survey and explain to them what it is and how it will help them. This would be your first attempt at a close. Otherwise, you can sit around for hours and hours just to find out that the customer wasn't that serious in the first place.

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Laptop Parts Joshua Feinberg, co-founder of Computer Consulting 101, helps computer consulting businesses get more steady, high-paying clients. Learn how you can too. Sign-up now for your free access to these field-tested, proven business strategies on the Computer Consulting 101 Blog.

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Hard Drives Joshua Feinberg, co-founder of Computer Consulting 101, shows computer consulting business owners get more steady, high-paying clients. Learn how you can too. Sign-up now for your free access to field-tested, PROVEN Computer Consulting 101 secrets.

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