Wireless Services Spending by Small and Medium-Sized
Businesses Will Grow 93 Percent
in 2004, Says Yankee Group
AT&T Wireless, Sprint PCS and Nextel lead competition for
SMB category
Laptop Battery BOSTON--(BUSINESS WIRE)--July 19, 2004-- Wireless voice and data
services spending represents approximately 45 percent of total
telecom spending for small and medium-sized businesses (SMBs),
according to the Yankee Group 2004 Wireless SMB Survey. SMB
mobility increased in the past year and significantly exceeds the
mobility of larger
enterprises.
"Wireless solution providers and wireless operators cannot ignore
the SMB
market," says Eugene Signorini,
Yankee Group Wireless/Mobile Enterprise & Commerce program
manager. "What SMBs lack in size they make up for in volume: the
2000 U.S. Economic Census reported almost 5 million SMBs (firms
with between 2 and 499 employees). Although reaching the
fragmented SMB marketplace carries challenges, the sheer number
of mobile workers in this segment represents high revenue
potential. Although there are similarities between the mobile
and wireless technology needs of large and small businesses,
there are also many nuances that must be recognized."
States estimate their share of Medicaid will grow 4.6 percent in fiscal 2004. Federal spending on the program is expected to grow 11.7 percent. Conversely, -12.1 percent in state funds as opposed to 3.9 percent in federal funds. This shift in spending is due to the temporary increase in the Federal Medical Assistance Percentage (FMAP) of 2.95 percent that is in effect from April 2003 through June 2004 as part of the federal fiscal relief package.
Thinkpad Among wireless carriers, Verizon Wireless is the category leader
for enterprise wireless services. Among SMB survey respondents,
AT&T Wireless is the category leader for companies with 250 to
499 employees; Nextel is the leader for the 100-to-249-employee
category; and Sprint PCS is the leader in the 50-to-99-employee
category.
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Microsoft The 2004 Wireless SMB Survey provides insight into the
evaluation and decision-making process for wireless technology
within U.S. small and medium-sized businesses. The survey pays
particular attention to current and future requirements and planned
spending of SMBs on wireless voice and data services.
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Laptop Computers PRESS CONTACT
"The adoption rate of online banking services is growing, and small businesses continue to look for ways to operate more efficiently — especially in managing their cash flow, " said Jeffrey Schmidt, who oversees PNC's small business banking division. "The introduction of a faster, office tasks so they can spend more time on building their business."
Laptop Computer For interviews contact Eugene Signorini,
esignorini@yankeegroup.com
- While a majority (75%) of small businesses with employees consider managing payroll an annoying overhead and face the task reluctantly, they are more likely to "do it themselves" than outsource the function the way larger companies do.
- Of small businesses that prepare payroll in house, 26% use a computer with specialized software and 5% use an online application.
- The study confirms growing acceptance of using the Internet as a financial transaction vehicle, with 60% indicating they use online financial services and an additional 29% planning to do so in the near future.
- Almost half of all small employers make changes to deductions at least once a year.
Desktop Computer THE YANKEE GROUP (www.yankeegroup.com)
Notebooks The Yankee Group is the global leader in communications &
networking research and consulting. The company helps businesses
understand the opportunities, risks and competitive pressures of
developing, deploying and consuming products and services that
drive communication or information exchange. Now in its fourth
decade, the Yankee Group is based in Boston with offices throughout
North America and Europe.
Lenovo Contacts
Hard Drive
The Yankee Group
Kimberly Vranas, 617-880-0214
kvranas@yankeegroup.com
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