Finnair uses RFID to boost airport efficiency
Laptop Battery Finnair is improving the efficiency of its airport operations at Helsinki-Vantaa International Airport with IBM's RFID solutions.
honda Italia Industriale, the Italian subsidiary of the honda Motor Co. and leader in the 2 wheels worldwide market with more than 12.7 million PTW (powered two wheels) models sold in 2006(*), announced today that it has signed a contract with IBM ( IBM) to implement RFID (Radio Frequency Identification) technology and infrastructure to transform and innovate the production processes at its plant located in Atessa, Italy. The agreement will allow honda Italy to achieve higher levels of efficiency and accuracy in managing its large motorcycle and scooter production in Italy.
Thinkpad IBM is implementing and managing an innovative solution for the allocation of employee tasks at Northport Ltd, Finland's leading supplier of ground handling services and a member of the Finnair Group.
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Microsoft The wireless technology for the IBM RFID solution is supplied by Nokia.
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Laptop Computers With air traffic volumes rising, the demands on ground handling staff and resources are increasing rapidly. Northport will implement new RFID technology to streamline the allocation, workflow and reporting of passenger services, baggage handling, lounge and check-in tasks.
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Laptop Computer The RFID solution is expected to improve the quality of customer service through increased efficiency and a smoother passenger experience.
"This is an example of how innovative technology can enable a significant business transformation providing real value to a client. IBM recognized the potential value of RFID early on and moved aggressively to support its clients in software, by investing in research and development, and with services, in building unique professional capabilities and skills, " said Augusto De Castro, Vice President Industrial Sector, IBM Italy. "An effective working relationship with honda was crucial to identify the process needs and envision true business benefits, having access to IBM competence centres to design the solution."
Desktop Computer Northport has used RFID technology in the past to log ground staff working hours.
Notebooks The solution will now be expanded to streamline management of all ground staff tasks. Northport ground staff is being equipped with RFID-enabled Nokia 5140i phones. The handsets provide information on the sequence of tasks by reading RFID tags located at key work locations.
Lenovo In the past, employees had to call a service centre and enter a pin code to obtain details of their next assignment and work location. With the new system, assignments are transmitted automatically to mobile phone screens. With real-time two-way data connections, ground staff no longer needs to wait or browse multiple voice menus to locate their next task.
Hard Drive The solution technology is based on the Nokia Field Force Solution, consisting of mobile phones, work location RFID tags and the Nokia Field Force Service Manager software.
Travelstar The Nokia software connects the mobile phones and RFID tags to an IBM WebSphere-based server application and the airport work management system.
Gateway Information on the location of the phones and the status of each task is routed to management.
Laptop Parts "Assigning personnel to all the tasks taking place at any given moment is a true challenge. The better information we have on all tasks, the better we can manage our workforce. Especially tough are the last-minute changes of arrival schedules, which in turn result in changes in the allocation of tasks. The management needs data when and where staff is available. RFID provides us with this," comments Mr. Jari Viitanen, VP Business Development, Northport.
Software "This solution is an excellent example of how a long-term working relationship with our client brings new innovations providing real value. Identifying process needs has helped to integrate technology to create true business benefits in innovative ways. The importance of wide-ranging cooperation in this project can not be overemphasized," says Mr. Kari Hm linen, Country Executive, IBM Global Technology Services, IBM Finland.
Hard Drives "Finnair employees benefit from the ease of use and practicality of the real-time solution, while carrying out their mobile work. Nokia and IBM bring the expertise on integrating emerging technology to meet the business needs of Finnair, and deliver a great customer experience," says Mr. Petri Vesikivi, Head of Nokia Workforce Solutions at Nokia Ventures Organization.
Electronics RFID technology is ideally suited to complex locations such as airports, where logistical efficiency depends on the coordinated allocation of thousands of individual tasks.
Canon With precise information on the flights of the day and their required actions, staff resources on duty can be assigned more effectively, while precise estimates and records of task duration help boost the flexibility and precision of airport logistics, providing a streamlined route to and from the plane for passengers.
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