Intraware Expands Digital Delivery Agreement With Avid
ORINDA, Calif.--(BUSINESS WIRE)--Aug. 3, 2004--Intraware, Inc. (Nasdaq:ITRA), the provider of digital delivery services that enable technology companies to manage complex customer entitlements, enhance visibility of customer activity and accelerate profits, today announced that it signed an expanded agreement with Avid Technology, Inc., the world leader in digital nonlinear media creation, management and distribution solutions.
Based on this renewal, Avid(R) customers worldwide will continue to benefit from a variety of SubscribeNet(R) service tools to help them maximize the value of their Avid software assets. This includes 24/7/365 Web access to a personalized and secure archive of all entitled software and updates, proactive email notifications and the ability to track updates and downloads across their organization.
Avid will also continue to benefit from access to the SubscribeNet service's flexible, real-time administration functionality, including granular subscription management, extensive reporting and automated regulatory compliance features. Intraware's solution enables technology companies like Avid to employ a single automated solution to smoothly integrate their delivery processes into their customer support, product management and other business systems to increase customer satisfaction while reducing their operational and support costs.
"We continue to see a growing adoption of digital delivery by the technology companies, and our SubscribeNet service, with its proven, scalable platform and complex SKU and entitlement management capabilities, is ideal for the kind of immediate, global requirements that an innovative and award-winning technology company like Avid has," said Peter Jackson, Chairman, President and Chief Executive Officer of Intraware. "We are pleased with Avid's decision to expand their SubscribeNet service agreement and look forward to growing our relationship with them."
"We've been very happy with the SubscribeNet service," added Adam Taylor, Avid's Vice President, Americas Sales and Customer Service Operations. "It's very intuitive, with a good balance of security and flexibility, and it has greatly improved our ability to distribute software upgrades to our installed base. We've used it for a majority of our software releases worldwide, and we've had nothing but positive feedback from our customers."
About Intraware
Intraware, Inc. is the provider of digital delivery services that enable technology companies to manage complex customer entitlements, enhance visibility of customer activity and accelerate profits. The Intraware SubscribeNet(R) service (patent pending) is a Web-based delivery and support solution that enables technology companies to deliver, track and manage the software, licenses and other digital content they distribute to their global customer bases. Intraware's digital delivery and management solutions power business-to-business technology providers including: Progress Software Inc., Xilinx Inc., Documentum Inc., PeopleSoft Inc., RSA Security, Inc. and McKesson. Intraware is headquartered in Orinda, California and can be reached at 888-797-9773 or http://www.intraware.com.
(C) 2004 Intraware, Inc. Intraware and SubscribeNet are registered trademarks of Intraware, Inc. Avid is either a registered trademark or trademark of Avid Technology, Inc in the United States and/or other countries. Any other company or product names mentioned herein may be trademarks of their respective owners.
Contacts
Intraware, Inc.
Brenda Everett, 925-253-4586
brenda@intraware.com
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