IBM Computer, Laptops and Servers

• Developers have the opportunity to build on the basic speech foundation within Android by upgrading to state-of-the-art speech engines and components, language packs, and tools based on Nuance¯ industry-leading speech technology. laptop battery

• Mobile Speech Search and Mobile Messaging Applications:

  Working closely with Alliance members and Nuance customers, Nuance will further advance the mobile industry with the distribution of Nuance-developed applications, including Nuance Mobile Search for services such as local search, music search and Web search, and Nuance Mobile Messaging for messaging services such as SMS and email dictation, email read-out and voicemail-to-text. thinkpad

• Nuance Mobile Professional Services:

  With more mobile application development expertise than any other vendor in the industry, Nuance offers developers the professional services needed to develop, optimize and deploy robust mobile speech applications built on top of the Android platform. microsoft

SAFE HARBOR FOR FORWARD-LOOKING STATEMENTS

Statements in this document regarding management¯ future expectations, beliefs, goals, plans or prospects constitute forward looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Any statements that are not statements of historical fact (including statements containing the words õelieves, lans, ónticipates, úxpects, estimates and similar expressions) should also be considered to be forward looking statements. There are a number of important factors that could cause actual results or events to differ materially from those indicated by such forward looking statements. Nuance disclaims any intention or obligation to update any forward looking statements as a result of developments occurring after the date of this document. laptop computers

Nuance Closes Acquisition of Vocada BURLINGTON, Mass., November 5, 2007

Nuance Communications, Inc. (NASDAQ: NUAN), the world¯ leading supplier of speech solutions, today announced it has closed the acquisition of Vocada, Inc, a leading provider of critical test result management solutions. laptop computer

The Vocada critical test result management solution is the only enterprise solution for communicating critical test results from hospital diagnostic departments to ordering clinicians. Using a patented, hosted system, Veriphy automates and verifies communication of critical test results in a real-time, assured and trackable solution, simultaneously enhancing patient safety and boosting clinical staff productivity. desktop computer

About Nuance Communications, Inc. The United States FBI Selects Dragon NaturallySpeaking Speech Recognition Software from Nuance Nuance Speech Recognition to Provide FBI Agents and Professional Support Staff with the Ability to More Quickly Create Field Reports and Capture More Robust Information Simply by Speaking BURLINGTON, Mass., November 13, 2007

Nuance Communications (NASDAQ: NUAN), a leading provider of speech and imaging solutions, today announced that the Federal Bureau of Investigation (FBI) has selected Dragon NaturallySpeaking through Nuance¯ Site License Program (SLP) in order to offer speech recognition capabilities throughout the FBI. In an effort to boost efficiency and keep pace with an ever-increasing workload, the FBI will make Dragon NaturallySpeaking Legal available to agents and professional support staff across the entire organization, enabling them to quickly and accurately create comprehensive reports, interviews and other documents by voice, increasing productivity by three times over manual typing. notebooks

In recent years, the FBI has been tasked with a growing number of cases and has endeavored to find an affordable solution that could not only help to more efficiently manage workloads, but one that could also improve the process by which documents are created and edited. Nuance provided the FBI with a solution to both problems with Dragon NaturallySpeaking Legal, delivering an application that has the features and accuracy to achieve measurable levels of productivity gains, and a licensing program that enables affordable enterprise deployments. lenovo

Dragon NaturallySpeaking can deliver productivity increases of up to 300 percent for the FBI by automating the manual document creation and editing process that has traditionally bound the organization. With Dragon NaturallySpeaking, FBI agents and professional support staff can dictate and edit interview notes, reports, emails and other documents all by voice, at up to 160 WPM more than three times faster than typing and at accuracy levels up to 99 percent. In addition, users can create voice shortcuts to insert blocks of texts or bitmaps such as name, title, and signature¬ith a single voice command, or macros to streamline repetitive workflows, saving even more time and increasing productivity. Using Dragon NaturallySpeaking will allow FBI agents and professional support staff to quickly create more detailed, comprehensive notes by voice instead of slowly typing abbreviated entries in an effort to save time. hard drive

The FBI joins other leading government organizations such as the U.S. Attorneys Office and the U.S. Social Security Administration who have also benefited from Nuance¯ products and volume license programs. travelstar

ßhe selection of Dragon NaturallySpeaking by the FBI for their entire organization is proof positive that speech recognition is an invaluable productivity tool for anyone creating documents and email, said Steve Chambers, president, Mobile and Consumer Services Division of Nuance. Ñt also demonstrates the benefits of the Nuance Site Licensing Program, which greatly simplifies the purchasing process and removes the headaches associated with compliance and monitoring. /p> gateway

About Dragon NaturallySpeaking

Dragon NaturallySpeaking from Nuance is used by millions of people to create documents and emails up to three times faster than typing, and to use their PC simply by speaking. Dragon NaturallySpeaking 9 delivers what matters most in speech recognition the highest levels of accuracy, seamless integration with practically all PC applications, and unrivalled ease of use. Dragon NaturallySpeaking 9 converts speech into text at up to 160 words-per-minute with accuracy levels of up to 99 percent. The product is available in English, Asian English, Australian English, Indian English, UK English, Dutch, French, German, Italian, Japanese and Spanish. laptop parts

Nuance Site License Program

The Nuance Site License Program (SLP) is ideal for mid-to-large corporate, government and academic organizations who would benefit from the affordable deployment and low-cost administration of Nuance desktop solutions. To learn more about Nuance SLP, please visit www.Nuance.com/SLP. software

ScanSoft also introduced eOmniForm.com, an Internet forms hosting service which features leading-edge technology that publishes forms on the web with a click of a button. Designed to seamlessly integrate with OmniForm 4.01, the eOmniForm.com forms hosting solution eliminates the expensive, time-consuming work necessary to develop and maintain a data collection web site. In only the short period since eOmniForm.com's September introduction, over 400 registered customers have already begun using the service. eOmniForm.com has also received a number of favorable industry reviews including PC Magazine's Five-Dot award for excellence. For more information on the PC Magazine award please go to: www.nuance.com/products/omniform/experts.asp hard drives

Additionally, as announced in October, ScanSoft expanded its strategic relationship with Microsoft and are working together to deliver electronic paper solutions, such as document imaging, to customers around the world. As part of the strategic relationship, Microsoft has licensed the image segmentation, compression and viewing technology from ScanSoft. ScanSoft's advanced image processing technology outputs to the emerging industry standard file format known as TIFF FX, which was designed to facilitate the storage and delivery of such documents. Microsoft chose ScanSoft's Image Processing Technology because of its unique ability to segment a scanned image and compress that image into a high-resolution format; and ScanSoft's technology offered the best of clean, crisp graphics and clear text on a scanned image. The licensing of ScanSoft's Image Processing Technology was Microsoft's next step toward delivering greater readability of electronic documents for their customers. The partnership with Microsoft provides the foundation for ScanSoft to extend TIFF FX to other devices such as PDA's, eBook applications and web-based services. electronics

Comments on the Third Quarter "I am encouraged by our success in accelerating cost savings, " said Paul Ricci, chairman and CEO of ScanSoft. "As we look to the fourth quarter, the full measure of our cost reduction efforts will continue to improve our profitability. We anticipate that revenue increases will be driven by stronger North American channel revenue, recovery in our German market share and an aggressive rollout of PaperPort 7.0 in the major Western European markets. The Company expects sequential revenue growth in the fourth quarter to be at least 10%, with an operating profit before amortization of intangible assets." canon

Investor Call ScanSoft will hold an investor conference call tomorrow to discuss the Company's results at 11:00 a.m. Eastern Time. To listen to the call, please call (913) 981-5542 approximately five minutes prior to the start of the call. For those who are not available to listen to the live conference call, a replay will be available via telephone starting approximately at 2:00 p.m. Eastern Time on November 9th until 11:30 p.m. Eastern Time on November 14th. The access number for the replay is (888) 203-1112 or (719) 457-0820; confirmation number 417449. desktop pc

Stock Quote & Charts Highlights Reports SEC Filings Earnings Releases Webcasts Email Alerts FAQs Contact IR ScanSoft Announces Return to Profitability in Fourth Quarter Fourth Quarter Revenues Up 62% Over Prior Year PEABODY, Mass.

, - February 13, 2001 - ScanSoft, Inc. (Nasdaq: SSFT), a leading provider of paper-to-digital solutions for desktop, network and corporate workgroups, today announced financial results for the fourth quarter and the full year ended December 31, 2000. desktop computers

Fourth Quarter Results

ScanSoft's total revenues for the fourth quarter of 2000 increased 62% to $14.0 million, compared to revenues of $8.6 million in the same period of 1999. Year-over-year revenue growth for the fourth quarter was fueled by growth in Europe and higher worldwide OEM activity benefiting from a broader product portfolio. ScanSoft reported net income before amortization of intangible assets of $0.4 million, or $0.01 per diluted share, compared to net income of $0.6 million or $0.02 per diluted share, for the fourth quarter of 1999. After including the effect of the amortization item, ScanSoft reported a net loss of $6.2 million, or $0.13 per diluted share, compared to a net loss of $19 thousand, or $0.00 per diluted share for the fourth quarter of 1999. think pad

Comments on the Fourth Quarter

"Sequential revenue growth over the third quarter resulted from the successful introduction of PaperPort in Europe, higher OEM revenues from new accounts including our OmniForm agreement with Hewlett-Packard and growth in our corporate licensing efforts, " said Richard Palmer, chief financial officer of ScanSoft. "We are pleased that the Company was able to increase revenue and operating profits over the third quarter despite a slowdown in PC and scanner sales in North America. Expenses continued to decline reflecting the full benefit of the cost reduction actions implemented earlier in the year." repair

Full year 2000 Results

For the full year 2000, total revenues increased 55% to $49.1 million compared to revenues of $31.6 million in 1999. ScanSoft reported a net operating loss (before acquired in-process R&D, amortization of intangible assets, restructuring and other charges, and unusual items) of $7.6 million, or $0.18 per diluted share, compared to net income of $2.6 million, or $0.08 per diluted share, a year ago. Including the effects of acquired in-process R&D, amortization of intangible assets, restructuring and other unusual charges, the Company reported a net loss of $53.3 million, or $1.26 per diluted share, for the full year 2000, compared to a net loss of $2.7 million, or $0.11 per diluted share, a year ago. data recovery

Comments on 2000

"Our fourth quarter results demonstrated meaningful progress at the completion of what proved to be a difficult year for ScanSoft, " said Paul Ricci, chairman and CEO of ScanSoft. "ScanSoft acquired Caere to accelerate both revenue and profit growth with the combined product lines and sales resources of the two companies. Post-transaction disruptions caused delays in the release dates of key products and logistical issues associated with integrating the channel activities. During the second half the senior management team focused on four critical actions to recapture the acquisition benefits: (a) establishing firm release dates in 2001 for our major products; (b) reducing expenses through further cost synergies; (c) completing the strategic agreement with Microsoft for TIFF-FX; and, (d) hiring additional sales personnel to expand our sales coverage. In 2001, we plan to consolidate these operational gains, leverage our extensive product investments of the past 18 months, and execute on the central elements of our growth agenda." cisco

2001 Focus The Company's objectives for 2001 are: keyboard

1. Increased revenue growth from ScanSoft's core products, driven by a major new release in each segment. The Company will have major new product releases for its OCR, paper management and electronic forms product lines all within this calendar year; monitor

ßhe new NAVIGON 8110 navigation devices combine an exclusive design with the very latest technology at an attractive price. It allows drivers to enter their destination verbally without touching any buttons. Speech recognition improves drivers concentration in traffic and thereby offers additional safety, explained Peter Scheufen, Chairman of the Board of NAVIGON AG. desktop

A recent study commissioned by Nuance confirmed demand for these new features in satellite navigation systems. As part of this study, more than three hundred vehicle drivers in Germany described their behavior when using the main in-car features and assessed a range of voice-based functions. German respondents cited voice-activated prompts as one of the most important functions: 88 percent believed that voice-based navigation increased safety and the same number again pointed out the improved user friendliness of the navigation system. infosys

Arnd Weil, general manager, Automotive & PND Business Unit at Nuance, added: Øearly all major manufacturers of mobile navigation devices and the top 10 car manufacturers choose speech technology from Nuance. Speech technology can add significant value to end-users and allow drivers to combine on-road safety and personal convenience. /p> refurbished laptops

Weil continued, åe have seen new speech features being added to PNDs at an aggressive pace. In addition to voice destination entry, we expect other speech-enabled functions on the devices, such as controlling the phone or selecting music by voice, to become the next level of differentiating features. /p> wipro

Nuance will demonstrate its latest deployments of speech enabled portable navigation devices at CeBIT 2008, the world's largest trade fair showcasing digital IT and telecommunications solutions, that will take place March 4-9, 2008 in Hanover (hall 15, stand D29). For further information on Nuance participation at CeBIT 2008 Hanover please visit: http://www.nuance.com/Cebit2008/ lap top

About NAVIGON

NAVIGON AG is one of the world leading innovators of high-quality navigation devices standing for outstanding technology in attractive lines. Besides, the company offers GPS software solutions for well-known electronic brands as well as automotive components for driver assistance systems. Founded in 1991, NAVIGON employs a total staff of more than 400, and is represented by its own offices in Asia, Europe and North America. NAVIGON. And the world is yours. Navigon will be at CeBIT in hall 15, booth E13. refurbished

Nuance Communications, Inc. Evolution of automation Experience-based Differentiation Nuance Care Solutions

RSS Feed Subscribe to RSS Feed Care 2.0 Overview Emily Green, CEO Yankee Group Research Click here to visit her blog. Quote memory

Welcome to the World of Care 2.0 and the Entitled Consumer

Technology has transformed the world of customer care, putting the consumer firmly in control. Care 2.0 The advent of the worldwide web gave everyone 24x7 access to information–increasing expectations of and demand for anywhere, anytime support. Then internet search came along enabling increased independence. All of a sudden it was easy as a consumer to compare and find new sources for products and services, resulting in increased churn. intel

Today, the consumer voice is impossible to ignore. The proliferation of social media - peer networks, blogs, chat rooms, public rating systems, YouTube and more - combined with growing media interest in consumer issues, has made it easy to get the word out, both good and bad. The consumer has unprecedented public influence and a business can no longer hide from bad experiences. as400

Meanwhile, the skyrocketing proliferation of mobile devices is fueling consumer demand for portable, timely and location-based content and services, increasing access expectations and taking the concept of anywhere, anytime to a whole new level. averatec

Couple this with the fact that technology is speeding the velocity of innovation and as a result collapsing product life cycles. Companies can no longer rely on price, quality and product features to differentiate them. Today differentiation is all about the customer experience that is delivered with that product or service. hardware

Welcome to the World of Care 2.0, a new environment in customer care where companies are required to provide great service to satisfy the expectations of increasingly savvy, highly mobile customers, who feel entitled to excellent service. And in a Care 2.0 world never has the customer care operation had a more important role. Care is pivotal to the customer experience, to business performance, to enterprise growth expectations, and to the company brand. dual xeon

Recommended Readings Customer Care Social Media

RSS Feed Subscribe to RSS Feed The Entitled Consumer storage

Serving the World Consumers Blog Description

Technology is accelerating change in the world of customer care and is shifting power to the customer. The proliferation of social software¡eer networks, blogs, chat, public rating systems and more’ombined with growing media interest in consumer issues has made it easier than ever before for consumers to share their care experiences with an increasingly large audience and influence public opinion. What more, the skyrocketing proliferation of mobile devices is fueling consumer expectations for even more timely and portable access to information and service. The concept of anywhere, anytime is being taken to a whole new level. Today consumers now feel entitled to great service on their terms. seagate

The entitled consumer is a blog dedicated to driving dialog about customer care interactions in a world where the consumer is in control, is increasingly mobile and feels úntitled to great service. We will talk about the impact of social media. How companies are now leveraging úxperience to differentiate themselves. We will explore the merits of utomation. And, discuss current events and news as it relates to the consumer POV on customer service and businesses who are challenged - OR successful in meeting expectations. computer sales

Nuance - Customer Care Solutions - Library - Wisdom Series Research Recommended Readings

RSS Feed Subscribe to RSS Feed The Wisdom Series is a collection of Nuance observations of the customer care market, including customer care trends and the evolution of businesses focus and investments in customer care solutions. We begin this series with a look the environment that is changing the relationship between the customer and a company and what that means for business. As the series progresses, we will take a more in-depth look at relates topics including the how technology is changing the call center, the evolving role of the care center, the expanding definition of customer and how service can differentiate your brand. Look for new papers every other week. Please subscribe for notification when we post a new topic. computer hardware

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