Does your company need to retain the services of a competent
computer consulting firm, but you have no idea how to really
evaluate "competence"?
Laptop Battery In the first part of this two-part series on Computer
Consulting 101 hiring tips, we looked at why small
businesses find it so difficult to hire good computer
consulting companies, as well as four basic questions that
you must be addressed when searching for a new computer
consulting vendor.
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Thinkpad Now in this second and final installment of this two part
series on Computer Consulting 101 hiring tips, we'll look at
how you can evaluate the true, often-confusing expenses of
using a computer consulting company, as well as how to more
thoroughly review the computer consulting company's
professional credentials and experience.
PCs left over after an upgrade often do an admirable job as file servers. You just need to know what components are important, what parts you can do without, and how to adjust Windows so other computers on the network can access the file server. The following steps will tell you how to create a file server using an old computer with Windows XP installed, although with a little tweaking most of the following tips apply to a computer using any version of Windows...
Microsoft
Reseller, "Pure" Computer Consulting Company, or Hybrid
Technology Provider
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Laptop Computers Does your company resell various technology products, such
as hardware and software? Is this a profit center or do you
mind if we shop for our products elsewhere? And if we do
shop elsewhere, can we still purchase your needs analysis
and procurement services?
"Computer industry analysts estimate that some 60 percent of all corporate data exists only on desktop and laptop computers, " said Walter Scott, CEO of Acronis. "Incorporating Acronis True Image with New Mexico Software backup server is the ideal solution to capture that corporate data and ensure that it is not lost. While traditional server backups are effective for protecting server data, every company should have a combination of server and workstation backup plans."
Laptop Computer Are there any other vendors, such as ISPs or telephone
companies, that your firm acts as an agent or affiliate for?
In other words, do you accept commissions or referral fees
for steering business toward certain vendors?
Katz runs the company with 22 paid employees and 300 volunteers who give technical support to new users and are compensated with free memberships (remember those days at AOL ). He rents space in two AT&T data centers, one in Manhattan, another inSecaucus, N.J., with $700, 000 worth of computer equipment, end servers from Dell Computer and five IBM Unix servers. The $2 million annual payroll is his biggest expense.
Desktop Computer
Costs, Hidden Charges, and Billing Procedures
Notebooks What are your payment terms, rates and hourly billing
minimums? What is billable and what is not billable?
Lenovo Do you charge for your travel time? Telephone support? E-
mail/online support? Remote support?
Hard Drive Are there any hourly rate billing premiums for after-hours
or emergency service? What constitutes "after hours" or an
"emergency"?
Travelstar Do you offer support contracts? What are the cost and
benefits?
Gateway
Client Reference Accounts, Case Studies, and Testimonials
Laptop Parts Can you tell me about one of your more long-term small
business client accounts?
Software Can you tell me about one of your more recently signed-on
clients? Can you tell me about a small business client who
didn't work out and why?
Hard Drives Can you provide references?
Electronics
Research/Developments and Keeping Skills Sharp
Canon How do you keep up with new tech developments?
Desktop Pc What do you bill clients for and what do you absorb
internally? Are there any gray areas?
Desktop Computers
Training Approach and Knowledge Transfer
Think Pad How do you feel about handholding and in-depth training with
users?
Repair What kind of user and technical training can you provide?
Data Recovery Will you train our internal computer administrator to become
more self-sufficient, even if it takes away from your "job
security" and opportunities to bill more hours?
Cisco
The Bottom Line on Computer Consulting 101 Hiring Tips
Keyboard Don't fall into the ultra-common trap of hiring an
independent computer consultant or computer consulting firm
that isn't a good fit for your business. Use these Computer
Consulting 101 hiring and screening questions as the basis
for making a more informed hiring decision for your computer
consulting vendor. And if you have any doubts, don't be
afraid to seek out a second opinion with another computer
consulting company.
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Desktop About The Author:
Infosys Joshua Feinberg, co-founder of Computer Consulting 101, helps computer consulting businesses get more steady, high-paying clients. Get immediate access to free PROVEN Computer Consulting 101 secrets now at http://www.Computer-Consulting-101.com
Refurbished Laptops
Joshua Feinberg, co-founder of Computer Consulting 101, shows computer consulting business owners get more steady, high-paying clients. Learn how you can too. Sign-up now for your free access to field-tested, PROVEN Computer Consulting 101 secrets.
