Extended Warranties: The Videographer's Salvation
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This program delivers extended warranty service on any brand of refurbished Desktop or Laptop Computer. • Service Net refurbished plans are specifically designed to provide coverage for any refurbished desktop or laptop that still has at least 90 days of the manufacturer%š warranty remaining. • 100% Parts and Labor coverage (no out of pocket expenses).
Thinkpad A couple of years ago I was gearing up for a dive trip to South Australia to film great white sharks and leafy sea dragons when tragedy struck. As I bench-tested my video camcorder, I was taken aback to discover that the recorded image had horizontal banding through it. This, I thought, could be painlessly repaired using one of the trusty mini-DV head-cleaning tapes I always keep around. I was sadly mistaken. After two consecutive cleanings (three is the recommended maximum number of cleanings during any one session), I was frustrated to find that the recording head was still laying down disparaging bands of electronic noise. With less than a month before my departure, I had to deal with what to do when the camcorder breaks down.
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Microsoft Quickly I connected to the Internet, dialed up www.sony.com and found the location of my nearest Sony repair facility by following the links to "Electronics" and from there to "Service and Support." For me, the nearest facility was in San Jose, California. I studied the physical location and noted that drop-offs were allowed. Next I typed in www.mapquest.com, a Web site that offers detailed driving instructions to and from wherever you need to go. I drove to the Sony repair facility with the camcorder. I asked the technician behind the counter to call me with the estimated cost of the repairs. My camcorder, the sturdy "pro-sumer" Sony PD100a (basically, the dark gray version of the VX-900 that boasts advanced audio recording characteristics as well as having AE exposure composition capability from +3 to -3), had been "used hard and put away wet" for the past two years of aggressive diving, and I was afraid that now it was time to pay for all the hard use.
This program delivers extended warranty coverage and Day One Accidental Damage from Handling coverage on any brand of laptop computer. • Your product is covered from the original product shipment date and through the term of your plan from operational or structural failures resulting from handling of the unit. • Mechanical failures are covered once your manufacturer%š warranty expires, and exists through the term of your plan.
Laptop Computers The tech typed my serial number into her computer and called up my purchase history. She then informed me that I had purchased the three-year "extended warranty" when I purchased the camcorder. I nearly shouted, "Yes!" I seldom buy these additional contracts when I purchase equipment, but on the day that I bought my camcorder I must have splurged, and so it seemed that my repairs would be covered by warranty.
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Laptop Computer Three weeks later I got the call that the camcorder was ready, so I drove on over to the repair facility. With only five days remaining before I was to depart on my trip, you can imagine that I was anxious to take delivery of an operational camera. I gingerly picked up the camera -- and the invoice in the amount of $0! The itemized repair noted, "Replacement of recording head," which would have set me back hundreds if not more if I hadn't purchased the extended warranty.
Our extended warranties are offered through Warrantech, the nation leading provider of extended warranties. //www.myrepairmaster.com. When does my extended warranty start Your extended warranty begins when the manufacturers warranty expires. What is covered by the extended warranty In short, everything. If your remote control does not work, it is covered. new is covered by our extended warranties.
Desktop Computer I raced out to the parking lot and removed the camera from the protective packaging and quickly filmed a car leaving the repair facility. The red Taurus pulled up to the traffic light, halted for a half-minute and then went through when the light turned green. I pressed the "stand-by" button and switched over to VTR mode to review the footage. In playback I saw the crisp image of the red car with no horizontal banding! It was like I had received a repair from heaven -- and in plenty of time to make my green light for one of the most amazing dive adventures of my life.
Notebooks To see the resulting footage from my South Australian adventure, Choose you connection speed: Broadband Dial-Up
Lenovo There you can see some of the results of purchasing an extended warranty and good Sony service.
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