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Financing Payment Options
Financing Payment Options You can purchase Symantec
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Back to Customer Service
Most Symantec products are eligible for return within 30
days of the purchase date. Shipping, handling and any
applicable tax paid will be refunded on eligible returns.
Symantec Store Customer Service is provided by Symantec. All
refunds, as applicable, will be provided by Digital River, Inc.
Digital River is the authorized e-commerce merchant for the
Symantec Store. desktop computers
Refund Request Guidelines:
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Refund requests submitted within 30 days from the
purchase date and less than $5, 000.00 (USD) are eligible
for a refund. think pad
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Refund requests submitted after 30 days from the
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Non Refundable Items:
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Not For Resale (NFR) software cisco
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Symantec Backup media CDs keyboard
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The pcAnywhere 30-day edition monitor
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Symantec Education and Training Kits desktop
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Appliances are non refundable. Replacement of failed
hardware is provided for units covered under warranty. The
standard hardware warranty is one year from the date of
purchase. Support adds up to one additional year and
quick-replacement shipment. For replacement please contact
Technical Support. infosys
Support for Norton:
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If you would like to return either a downloadable or
physical product that was purchased on the Symantec Store and
is eligible for a refund, please see our Instructions
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Serving Up Security
Article Library Related Articles
Secure
Your Operating System
Serving Up Security
September 11, 2006
Summary Learn what you can do
to protect your server environment in your small business.
Servers are the workhorse of many small business IT systems. A
server is a computer that processes requests for data such as
email, file transfers, web documents, and services from the client
computers that are connected to it through a network. There are
several different types of servers, including application servers,
database servers, file servers, and web servers.
Since servers host valuable information, they are often the targets
of threats. Your business email and file servers are vulnerable to
viruses, worms, Trojan horses, and DoS (denial f-service) attacks.
Also, hackers can shut down or disable a server to prevent a
business from running its operations. If your business is a victim
of a server security breach, you could lose valuable time and money
since your client machines are dependent on the servers for a
variety of purposes, ranging from applications to email.
Recommendations
Here are some steps you can take to protect your servers:
- Harden Operating Systems: Each server has an
operating system and is therefore vulnerable to security breaches
in operating systems. Since most out of the box operating systems
are not configured for maximum security by default, it is important
that you harden the operating systems you use on your servers. You
should remove any unnecessary tools and utilities and update
patches to your operating system as fixes to newly discovered
security vulnerabilities are offered.
- Encrypt and Authenticate: Depending on the
needs of your business, you may have several different types of
servers. It is a good idea to allocate each server for a specific
purpose, since web servers and email servers will be accessed from
outside of your business, thereby making them public servers. File
or database servers may contain data that is confidential and can
be allocated as private servers. In fact, you may also want to
consider installing access controls, including encryption of all
login sessions. Encryption at the server level also allows for a
more secure form of IM (instant messaging). By using a corporate IM
server with encryption, you can render messages unreadable by
hackers or anyone who intercepts a message during
transmission.
- Restrict Access: Add another layer of security
to your servers by allowing access only to select users who must
log in with a username and password. By setting up authentication,
you can monitor server access and restrict file access privileges
to users you select. Monitoring logs regularly and maintaining log
files can help detect unusual activity. You can also utilize
vulnerability testing software to regularly scan your servers to
determine if there has been any suspicious activity, and then take
appropriate action to correct any problems.
- Protect Data and Backup Servers: Since servers
store a great deal of information, protecting the servers as well
as the data on them is important. You should keep your server
equipment in a secure location and only allow designated persons
access. In addition, you should have a backup plan for your servers
to protect your data. By backing up server data to a remote
location, you will be protected in case there is any physical
damage to your servers. Continuous data protection is a backup
option that protects your servers on an ongoing basis, so that you
can recover from any data losses faster.
- Install Antivirus and Firewalls: Servers are
vulnerable to the same viruses and threats as other machines since
they are connected to a network and can be accessed by other
computing devices. You should install antivirus software on each
server to protect against viruses, worms, Trojan horses, and other
malicious code. In addition, regularly updating antivirus software
will help keep your servers protected. Firewalls limit network
access and are an important security mechanism to have in place on
your servers. By installing a combination of software and hardware
firewalls to your server and network, you can help protect your
private data from intruders.
Conclusion
Servers play an important role in most small business daily
operations, and they store important and often confidential data.
Because most business operations rely on servers for a variety of
resources including files, email, and applications, it is important
to keep servers up and running and secure at all times. By taking
precautionary methods now to protect your server, you can protect
your business by creating a more secure computing environment.
- Symantec Backup Exec System Recovery Windows Small
Business Server Edition
- Symantec Backup Exec Small Business
Server
- Symantec Mail Security
Is VoIP Right for Your Business
Article Library
Is VoIP Right for Your Business
March 26, 2007
Summary More and more businesses
tired of racking up high telecommunications bills are turning to
the Internet for their phone service.
Introduction
More and more businesses tired of racking up high
telecommunications bills are turning to the Internet for their
phone service. Voice over Internet Protocol (VoIP) services enable
businesses to conduct calls across the same network to access the
Internet and get email and at a fraction of the cost of traditional
voice networks. However, VoIP developers have been focused on
quality and reliability versus security. Therefore, if you choose
to adopt VoIP, it is up to you to take the proper steps to secure
it.
Background and benefits
The technology behind VoIP has been around for a few years; early
incarnations of VoIP were plagued by spotty service, muddled and
dropped calls. Only in the last few years has VoIP service improved
enough to make it sufficiently reliable and stable for business
use. In fact, businesses are finding that a well-planned and
implemented VoIP system can provide call quality and reliability
that rivals mobile phone or landline calls.
The number one benefit of VoIP is its low cost. In the conventional
telephony world, multiple phone lines, conference calling features,
and long distance charges create many extra charges. However, most
VoIP providers not only offer unlimited local and long-distance
calling for a relatively low flat fee, the fee also includes most,
if not all, of the additional features businesses need. In addition
to lower phone bills, here are some other benefits of VoIP:
- Simplified infrastructure.
https://www-secure.symantec.com/custserv/cgi-bin/cs_privacy_dyn.cgi
Postal Mail Symantec Corporation - Privacy Officer 555
International Way Springfield, OR. 97477 Telephone 541-335-5000
Email:
privacy@symantec.com
1.10 Your California Privacy Rights
Beginning on January 1, 2005, California Civil Code Section 1798.83
permits customers of Symantec who are California residents to
request certain information regarding Symantec disclosure of
personal information to third parties for their direct marketing
purposes. To request such information, please contact us using one
of the options listed above in section 1.9.
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monebaggasse
"Computer industry analysts estimate that some 60 percent of all corporate data exists only on desktop and laptop computers, " said Walter Scott, CEO of Acronis. "Incorporating Acronis True Image with New Mexico Software backup server is the ideal solution to capture that corporate data and ensure that it is not lost. While traditional server backups are effective for protecting server data, every company should have a combination of server and workstation backup plans."
The worm has the potential to wipe out user data and significantly compromise corporate servers, warn the antispyware security experts at Acronis. The company's security team recommends that users have not only a current backup image of their hard disk, date antispyware and antivirus software. According to published reports, the worm could have subject lines that read "the best videoclip ever", "give me a kiss", or "school girl fantasies gone bad". The worm is expected to be embedded in an attachment sent with the email message.